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July 2025 by Tricia Raines
Employees are always nice to me and to my children
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April 2025 by John Greer
They don’t even deserve one star. I opened my accounts with Central, and stayed with them through Compass and BBVA. I never had any issues until PNC took over. I’m moving my accounts to another bank ASAP. I was given incorrect information which ruined a car buying experience and a trip out of town. These people don’t care about you. They’re just another greedy corporate monster.
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February 2025 by Shawn Ikner
Thank you Julie!
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February 2025 by henry tran
Ms. Dakota is so respectful and professional! Such a pleasant interaction
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March 2024 by Meighan Masterson
I rarely give 1 star but this branch could honestly get a 0 from me. The policies change almost every time I come by, no one answers the phone, and the first moment we get a chance to be off at the same time, my husband and I will be going with our credit union! Not to mention it has gone from Amsouth to Compass to PNC in the time I've banked with them! You'd at least think they'd do you a favor!!! lol Peace out, PNC!!! lol You guys are a joke at every branch!
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January 2024 by Mer1in Perdolative
Fast and friendly service.
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July 2023 by Kim Tucker
I hate to even give one star. They could care less. I called three different branches and no one answered the phone. Finally went to the bank and they lady said they were short handed. Didn't look short handed to me. There were at least 5 to 6 people in the offices and I know 4 plus tellers.
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July 2023 by Jackie Richey
the drive-up teller hours might be rude, I don't know about that...but all of the people in the little offices who help you are Excellent. I have been inside Many times and was always treated with respect, courtesy and friendly helpfulness..
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July 2023 by Tara Crawford
Clean inside and outside. Employees very friendly and knowledgeable of all aspects of the banking industryĵ
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May 2023 by Marvin Mohler
Overall rude and disrespectful employees. There are many financial institutions in the area that would appreciate your business with courteous and helpful employees. The transition from BBVA to PNC has exacerbated the poor customer focus at PNC.
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October 2022 by Tony Barnes
Very rude and discriminatory. Example: went through the drive thru, teller never greeted nor gave a farewell. But the car next to me had a WHITE family and they were treated with respect and given a greeting and farewell. Your a bank teller for peak’s sake . They didn’t go to law school so they have no room to judge people. If your white and meet the tellers standard you will be treated fairly. I see this has been a problem and nothing has been done. Maybe that is the culture of this branch, maybe even pnc. I’ll be moving my money and my families money to a diff institution. And also will be setting up a meeting. This has to stop! Maybe they need to be reminded they are a bank tellers nothing more nothing less. Remember that
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August 2022 by Sherr K
I have a transferproblem with my account. There is a lady jalexia colins ,she help me.She us a great professional.She is nice lady.she help me.thanks
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April 2022 by Hannah Lewis
I have banked with PNC Bank for atleast 10 years, I usually have zero issues but at this particular branch I found Julie quite dismissive and rude. Jalexia was a lot more helpful. I hope that management recognizes team members who are willing to help any and all customers.
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November 2021 by Fallon Carrington
Since PNC took over, the reps have been extremely rude! They don't greet you when you go through the drive thru, the wait time is LONG, and they don't thank you. Will be closing my accounts and banking with their competitors.
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September 2020 by Lee Beasley
On line banking will lock you out for mo reason i can understand. Service is poor. Changing banks today. Enough.
