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October 2023 by Anthony Sewell
I’m feeling better every time I complete a therapy session. Both of my therapist are very supportive and professional, I had nothing but great experiences here. I highly encourage anyone needing therapy to give BenchMark a try. You will be glad you did.
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August 2023 by Marna Byars
I was initially impressed with this Benchmark because when i called, the receptionist answered all of my questions and was excited about talking with me! I received several months of physical therapy from Kinsey. She worked her magic on my chronic neck and shoulder pain using exercises she taught me, dry needling, massage, and heat. My pain decreased, and my mobility increased.Kinsey has a quiet, calm manner and a gentle hand. She massages to find those deep, painful trigger points and works them out for sweet relief.She has a staff of caring, knowledgable people that work well together for the individual clients goal. I give them a 15 out of 10!!
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July 2023 by Paul Mather
The therapist’s at Benchmark are excellent. They are very caring and experienced. All my pain is gone. Thanks again Benchmark!!
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July 2023 by Leonard Morris
Having deal with a shoulder discomfort for several months that hindered me front picking up an object from the floor. VA recommended provided me options for Therapy of which I chose BENCHMARK. My therapist was Ms Audrey S. who explained where the location of my discomfort, reason, and recommended therapy. I appreciate the time/effort Audrey put into my wellness recovery. She was both knowledgeable, with patience, and a can do attitude. Appreciate the Benchmark staff, specia thanks to Audrey. OoooRah
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June 2023 by Milly Rios
Awesome service, everybody there makes you feel welcome. I highly recommend this place. ??
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June 2023 by Randy Reese
I have nothing but good to say about these professionals. I've been to Benchmark three times so far and my visit have been good and progressive each time. The place is comfortable, clean and has a good vibe. It is very relaxing considering the other patients and a lot going on. The Therapists are very professional and thoughtful. I appreciate them helping me get back to normal. I would recommend.I have to edit my previous review for Benchmark. I began my physical therapy a few weeks after my rotator cuff surgery. The therapists and receptionist were very knowledgeable and friendly. About 11 weeks into my physical therapy, they called and told me to not come until they called me back and it was something about my insurance. I called back the following week and still nothing. The next week again nothing. I called my insurance and the insurance company said they are waiting for Benchmark to submit a request for more therapy. I called Benchmark and she said the same thing. I asked why it has taken 3 weeks to request more therapy. Meanwhile I'm still in pain from my shoulder surgery and needing therapy but getting none. Basically they did not follow the insurance company's protocol but it took them 3 weeks to figure it out. They also started mailing me bills for visits that they had not been filing on my insurance. At $279 per visit, the bill was quite high so I called back and asked why they had not been filing my visits on my insurance. I had been a patient there for 11 weeks so you would think they would try to keep my therapy moving along. I feel like they dropped the ball on me and left me hanging. I cannot recommend Benchmark.
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June 2023 by Dodie Everett
Audrey helped me learn exercises that I can do daily to overcome the stiffness from arthritis in my hands. She worked so hard helping me meet my therapy goals.
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June 2023 by Dylan Heyen
Very helpful and nice therapists! Progressed super quickly in my protocol. Overall great place 10/10.
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April 2023 by Alice Maass
I am a repeat patient. The therapists are knowledgeable and actually listen to what I say about my pain. I have and will continue to recommend them highly.
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February 2023 by Jemese M.
I would like to give a shout out to my Therapist Audrey. She is the most kindness, professional and hard working Therapist to train you . Audrey will get you from point 0 to . She teaches you when and how to stretch to the point where the pain ceases or to the point you don't feel like you need the medication. Patience She has, love,and expertise. Thank you Audrey job well done I had so much pain and now with proper stretches most days pain free and as I get stronger my daily activities is almost normal after 3 years of pain. Thank Audrey my hat is off to you. I recommend Benchmark Therapist to anyone who want to get back their strength to enjoy daily living!!
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October 2022 by Cinde Pocase
For the past couple of months, I’ve been having occupational therapy for my hands. It has been a terrific experience and my hands are just so much better and stronger. My therapist, Audrey Spikes, taught me so many exercises to help take the pain away. The whole group is a pleasure to be around and I’ve been blessed to meet them all.
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September 2022 by Jackie MacFarland
Love this place, I believe I’ve responded well to the exercises they have given me.The whole staff is friendly and patient and made sure nothing I done was causing pain. I tried the “dry needling “ for my first time and I will do that again. Got some great relief from that as well. Thank you Braxton for being gracious and thanks Kendsey for being hard on me.
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August 2022 by Elizabeth Dumas
Audrey Spikes was my therapist for lymphedema and neck and shoulder. She was fantastic. She was able to get me moving and pain free with sets of exercises for my conditions. Both Benchmark West and on Florida St. were friendly, helpful, and knowledgeable.
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January 2022 by Cristina Colquhoun
I am so thankful for the team at Benchmark Mobile. I have mainly worked with Kenzie and Amanda and both have been such absolutely amazing PTs and humans. Every staff member I've interacted with has been so wonderful. Highly recommend.
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September 2021 by Gerald Beaugez
The staff is friendly and the therapy is first rate. Better than every other place I have been for therapy. Keep up the good work.
