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April 2024 by Sicely Mccants
Well we had a glitch at first. Tried the Kiosk system for the first time and it was different but, interesting. It didn't accept my payment, then wouldn't give me any of my paperwork or access code. But then, Mike came in 5 minutes and fixed everything. Awesome crew and very nice and helpful. Keep it up. Great job resolving the problem.
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April 2024 by Bryanna&Ricky Ibarra
Anna was helpful and efficient!
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April 2024 by Troy Naquin
Tara was very helpful and made for a pleasant experience
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January 2024 by Justin Stone
People friendly, always willing to help with anything
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November 2023 by Kymberly Smith
I felt safe and as if they completely fulfilled my need
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November 2023 by Time Traveler
Their special and peculiar insert locks cost $20. The storage units on Halls Mill road are kiosk operated and google maps directs you to the office on Hwy 90 a mile away. The counter helper was helpful but rude. He drove to the storage unit ahead of me so I could inspect the unit as recommended on their website. He was not pleased to do this and until I said I wanted to inspect it or cancel it he only advised I would lose my $30 admin fee. The unit was a 10x20 and over 10ft high. Plenty of space but near $150/mo. I reserved an additional unit on Hwy 90 and had more rude service from the same guy. Their automated system gave me someone elses reservation number twice. Called customer service twice. Still a problem. Arrived to the unit to go in and still no code. Left and returned the next day. Requested a refund. Pending.
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October 2023 by Karen West
Kristie was very friendly and helpful!
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August 2023 by Jreal Castro
I love the customer service from mrs. Kristi she’s super helpful very understanding. The facilities are clean and everything is very accessible. I give the customer service and the facility a 5 start rating for the branch on halls mill rd.
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August 2023 by Madeline Knapp
Terrible, crooked company! If you’re late and need to speak to someone, they have to email a district manager to get back with you, and they start auctioning your unit before the auction date on the notice! They are also required per state law to mail a written notice and they do not do that!
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August 2023 by Jamal Thomas
Kristie made the experience great.
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August 2023 by Stacie Griffith
Miss Kristie is an absolute gem!!!
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May 2023 by Rozell Pritchard
Mr.Wayne is wonderful. He swooped in just in time to stop me from seeking service elsewhere. 5 stars service ✨️
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March 2023 by James Simmons
Irene explained all of the new video surveillance cameras, new doors and new lights on the property and this will be somewhere I would trust my stuff!
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February 2023 by Lorren Watson
genuine and kind person :)
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January 2023 by Crystal Quinn
I kept hearing noises every time i would go to my storage . Thinking to myself i pray its not rats. Soon after started seeing Rat droppings all over my stuff. And i did not have any kind of food in my unit at all. I didnt give them time to tear up my stuff i went through piece by piece and moved it all out.
