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November 2023 by Weston Spivey
I have had a great experience with Marcus he’s one of the most qualified in the car industry, he helped my wife find the perfect vehicle and spent most of his day accommodating our needs. If I owned a car dealership I would hire him!
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November 2023 by Lavette Watts
Our experience st Bmw was excellent! Travis took care of us from the Time we entered the building to the time we exit! Please visit BMW if you are shopping for a car you want regret it..P.S don’t forget to ask for Travis!
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November 2023 by Ahmad Baghal
Not a good experience. Every time I took my BMW there for oil change, I ended up with new problems with the vehicle. The air intake box was hanging not attached with any screws, but decided to buy my own screws online rather going back to the dealership fearing I would end up with new problems.
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October 2023 by BW Davis
Once I realized my car was performing differently, I was able to get a same-day appointment with service advisor Reed. He is very knowledgeable and kept me apprised of all activities. My vehicle was promised the day, and it was received.Again, thank you, Reed, for listening and responding to my needs.
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October 2023 by Ms L.L.W. PUGH
The Service Technician Ms Rebekah is Always Great Too Work With And Take's Times Out Too Understand Your Problems. The Mechanics Shop Also Do A Great Job's, and The Details Crews. I've Never Really Had a Major Problems or Issues Too Surfaced...??????
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October 2023 by Adam Rowell
Excellent experience dealing with BMW of Mobile! The service department’s customer service was top notch! Carie was our service advisor, and she was amazing! If you’re looking for a headache free experience, look no further!
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September 2023 by randall drabczuk
BMW of Mobile is one of the best dealerships I have ever dealt with. Everyone was extremely courteous, polite and professional during all aspects of my purchase. They made sure I knew how to operate everything within the vehicle. They even synced my phone to the car and set up the My BMW app on my phone for me. I highly recommend this dealership to anyone looking to purchase a BMW.
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September 2023 by Gayle Mix
My service was fast and friendly. Reed was a big help and very professional and let me know of an issue that came up. He also offered me a solution that I was pleased with to help resolve the issue.
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August 2023 by Bradley crenshaw
BMW of Mobile. It started out a little bit on the rough side but Employee Becky Woodyard saved the day. She was wonderful in helping through the situation with my X1. She actually restored my faith in customer service. And that wasn’t the first time I saw her help someone out. We need more Becky’s in the world.
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August 2023 by Alanaa Nicolee
Wonderful service, Mr.Reed kept me updated with everything via text & phone call. The video of what was wrong with my car was very helpful and useful. Car got done in a day and a half. Very fast and friendly service ?
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August 2023 by Vicki L
Needed to top off our oil on the way to Florida. Tyler in service was so kind to help us and get us on our way! Couldn’t have asked for a kinder service rep or nicer parts person, regret I don’t have her name for this review. Thanks for the excellent service!
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July 2023 by Mark McMillin
Searched across Mississippi, Louisiana, and Alabama before I found the perfect used BMW at Mobile BMW! Fantastic team got me into an amazing car the same day and made the process very smooth. I will be returning there in the future!
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July 2023 by Cary Culbertson
I drove 2 hours to BMW of Mobile and I was not disappointed. I had a great buying experience. Our sales rep, Alex C. was patient (I could not decided between 2 models) and knowledgeable. I did not feel pressured to buy a car. Although I was purchasing from out of state the process was easy and Alex walked me through all of the features and helped me connect my phone before driving back home. Thank you Alex and BMW of Mobile!
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June 2023 by Trey Galloway
The whole experience here is phenomenal. Scott Davis (GM) is the best in the business and he ALWAYS goes over and beyond to make sure I feel like his only customer and makes whatever I need to happen, do so. Arthur (Salesman) is so knowledgeable and always takes the time to thoroughly explain whatever I need. Tyler (Service Advisor) is absolutely wonderful. He ALWAYS outdoes himself from a service prospective and makes getting my car serviced an enjoyable experience. Each of these guys have become good friends of mine and I know I can count on them whenever I need anything relating to my car. Keep exemplifying GREATNESS guys!
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June 2023 by Kathleen Light
I bought a used Volkswagen last month from BMW of Mobile. What a wonderful buying experience! Our saleswoman Alex was exceptional and had great attention to details. She took the time to walk me through the buying and financing process. I felt comfortable working with her and the rest of the sales staff. Hopefully I won’t need another car anytime soon but if I do I know I’ll go back to BMW of Mobile.
