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October 2023 by Jeff Cornelius
John Cosgrove, Parts,.. You know how to bring in new customers. Beat the other guys, treat me with respect and be friendly, and give me your card.
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September 2023 by Patricia Robinson
I am a Loyal customer to this Capital Volvo in Mobile AL and Anytime I have a issue with my Volvo Trucks Mr. Jim and Mr. Barnhill go Above and Beyond to get my drivers back on the Road....I love the Mobile AL Service Team....They are a 5 Star in My Book
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June 2023 by Jamelle Comfort
They are very professional and knowledgeable. Even though it was a wait , I couldn't complain. I was glad I was able to make it to their shop. Had me back on the road in no time. I recommend them all day.
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February 2023 by demetres Bernard
These fellow men is awesome I had a very serious radiator tank leak with got fixed by other shops and broke again, however these dudes and gals aa a team, here at capital volvo fixed my issues and cleaned my engine and surprisingly gave me free merchandise...and candy ? ? my new best shop , they are quick and fast and the top guy stays informative and involved. So if you need any work done come here and see for yourself... excellent work ?
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February 2023 by GI fisher
It seemed as if the Service Representative did not want to help. So that's the reason for the rating.
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January 2023 by Nathaniel Sheff
I had a pressure sensor that was bad and they were the shop I was closer too. Made the call, was told to bring it in we can check it out. The service guy came with a scanner, plugged it up. So, I asked him which sensor it was so, I can buy it, put it on myself and continue my trip. He said I had alot of things going on but I only got one code. 10+ hrs later and it was a sensor I could've replaced myself.
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January 2023 by Joyce Clark
Came to drop off my husband's Volvo to get work done on it. It is 2 pm on a Friday and they are CLOSED. LEFT AT NOON! What kind of place closes on NOON on Friday?
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October 2022 by Frank Bryars
They take too long to diagnose the problem and then after one week they still can't seem to find the problem. They also try to get you to purchase items you don't need. They never give you a call back when a problem arises. The last thing is make sure all visible connections are connected back before you leave, because they may not be.
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August 2022 by Anthony zeno
Drove 140 miles as this volvo was closest anywhere near me. Came in for a oil change and check engine light that coded for EGR temp sensor,After 9 hours in the waiting lounge and the only driver waiting all day in there, asked if ready to cash out. They only did the oil changed and didnt run the diag . literally to change the part takes an hour or less.Recommend work on logistical planning to maximize efficiency. Could of done a 20 min diag and see if you even had the part. If not ship overnight and install next day. Boom outta there at latest. Now gotta find another .If I had know they were just gonna push me out with just a oil change and not diag the code, i would went to a speedco for a oil change, they only take an hour. ?Update to owner* considering I was the only one to get a oil change in the facility ...shouldnt you have taken the time to ask your employees where the complaint/reciept was to contact me directly, besides respond on google review like IM going to check if you responded immediately? I suggest being a critical thinker next time for future customers. That seems to be a big issue here.
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May 2022 by Hermon Tekle
They are very unprofessional they don’t mean what they say and the guy( red blonde) who be in front who where hat he is very unprofessional he don’t even want to be there he just need pay check .the poor guy who work next to him is taking all wight for him
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April 2022 by Hap Partridge
Micheal in parts gave us service beyond great- finding a hard to find part!
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December 2021 by Mike Evans Sr
If u won't to get scared go to capital volvo
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November 2021 by Keno Ladd
Big Mike in parts is the coolest thing since Kool-Aid and The Service Dept is spot on!!!
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September 2021 by Nelson Morales
The situation and this place is similar as at cummin Shop, they no check the truck and say living the truck and we call you next 2 o 3 day and let you know.But my job is one hour job.INCREDIBLE INCREDIBLE INCREDIBLE.
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July 2021 by Nel Mor
The situation and this place is similar as at cummin Shop, they no check the truck and say living the truck and we call you next 2 o 3 day and let you know.But my job is one hour job.INCREDIBLE INCREDIBLE INCREDIBLE.
