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February 2024 by Andrea
Helpful staff. I was shopping for a hat for my husband, found a good Adidas hat & Adidas cross body bag.
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October 2023 by Brendan Satterwhite
Shout out to Keianna for great customer service.
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August 2022 by Anthony Weems
Don't really care for this store.
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January 2022 by Mahmood Alithawi
Nice rain jackets!
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June 2021 by MIZ KaPoni
It's been a while since i've been to Bel-Air Mall. On Sunday 05/16/2021 I went to Champs to get some shoes for my son. The store didn't have his size so, I had the option to order them from within the store. The young man that helped me, was so professional, kind, and patient. I did not expect this at all. Also, I called the store today 05/21/2021 to check upon my order because my order had not been shipped out yet. And I wanted to contact the store directly. The young woman that assisted me over the phone went above and beyond. She was so patient, kind, and professional as well as courteous. I would most definitely shop there again. I appreciate the wonderful customer service. And my order is being shipped OUT TODAY..YAAAAY! GOT THE CONFIRMATION! You rarely find this type of customer service these days. Again, it's highly appreciated...THANK YOU! Hope the employees get a bonus...forreal!
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January 2021 by jailyn jefferson
Forever my favorite shoe store in mobile alabama
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July 2020 by JUST_ MARIAM
Does anyone know where to find the Retro 13’s the suede ones I’m trying to find them for school
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May 2020 by Salvador Morales
Good place
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December 2019 by Jami Clark
Worst customer service ever. They do not even greet their customers. There were several younger people working, one folding shirts, one on her watch, one walking around. No one ever spoke or ask if we needed help. We walked around obviously looking for something. My daughter ask "why don't you ask for help." Why do you ask for help when no one cares to help? Not friendly or helpful at all. Will take my business elsewhere. I would hope my children wouldn't act that way on their job. Maybe some employee training would help this location. Or just common courtesy...
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August 2019 by Quandra Jackson
Not enough people working, slow service
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July 2019 by Shirley Robinson
Great shoe store for your family.
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July 2019 by Mizz Sadity
I got the cutest sneakers and I got them on Sale
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May 2019 by Sam Tate
Nice clean store they had a wide selection of shoes great service.
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May 2019 by KELDRICK JONES
Good deals
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April 2019 by Accustomed Toitall
They are the worst of the worst. It gets no better with the store employees. Please take business elsewhere. Stay away from Champs and FootLocker as they're the same company
