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October 2023 by Kayla
1 star it too high but they wouldn’t let me do 0! This store is literally never opened and the manager there knows absolutely nothing! When you confront her with anything she blames “them” as if she doesn’t even work for THEM! 0/10 I have to travel 20 minutes just to go the government location because this one is never opened and they NEVER answer the phone!
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March 2023 by Kabir
Terrible company. Stay far away. Ran my credit without permission and never heard from them after that.
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October 2022 by Renee Atkins
The first time I went here the lady was super nice super helpful I was signed up in and out I liked this place and wanted to continue doing business here as I am new to the state of Alabama from the west coast and still figuring this state out but the next time I came to cash my check no one was there so I waited 45 mins for someone to return and still could not get my check cashed the lady and she said she had no code to get in the system for check cashing Im not sure why this was but i came in twice within a span of a few days to cash the same check and the same lady had no code to get in the system it was disappointing because I like this place and it was also a convient location for me and i wanted to continue going there but I was going to be late on rent and I asked her how long was that going to be an issue she said she did not know so I had no choice but to take my business elsewhere I hope you guys get this issue fixed for future customers
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December 2020 by Josh Lan
I called to see about a payday loan, being that it is my first time getting one. So, at 5 or a little after I asked was it ok to come since they closed at six. The lady told me yes. 5:30 I got there and they had the door locked. The lady was standing in the back and seen me, and turned away. I called twice and no answer. Yall could have just told me come on the next business day. But, it was a waste of time and gas to be told to come here for a blank trip. And the lady was nice on the phone so I dont understand.
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October 2020 by J Camp
Very nasty on the phone when I tired to make a payment. Lines are always long with only one person working. I previous gave 5 stars because they ask you to do the survey in the store and to give them 5 stars.
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November 2019 by Jakara Sargent
This was a great experience for me. It’s very nice and clean and the customer service is outstanding they try and help you out to the best of your ability. And ask for Ursula when you guys go she is the store manager and is very great at what she does. Thank you Check N Go
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November 2019 by tj Ridgeway
Very professional & helpful ladies who were eager to assist me with every step of the loan. Go see Ursula and Susan for all of your financial needs. Ursula answered all of my questions and even extended additional information for a better understanding.
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November 2019 by Ginger Major
Excellent service very friendly I would recommend this store to anyone
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October 2019 by Sherman May
The store manager always makes me feel welcomed and at ease. The process is quick. I recommend this store to anyone who needs extra cash
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October 2019 by latosha king
This Lady was so patient and professional. She really went over and beyond to help us. I feel people like her should be notice. Thank you
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October 2019 by marvin reed
Mrs Ursula is professional, down to earth and very beautiful, but honestly she will do her best to get the most for you
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October 2019 by Juania Blackston
I went in to inquire about a loan and the staff was so friendly, personable and made me feel great about doing future business with you.
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October 2019 by Joyce Thomas
Mrs.Ursula Smith was very nice and respectful. She also had me in and out fast.
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October 2019 by Jocelyn Law
Check and go is the best place to go when you need a loan they are a fast and friendly service and wonderful kind people
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October 2019 by Tyunta Taylor
Ursula was Very helpful and patient didn’t have to wait long I will be back
