Costco Hearing Aid Store is praised for its friendly and competent staff who provide outstanding service. Customers appreciate the professional approach of the audiology team, especially when handling hearing aid purchases, adjustments, or urgent needs like quick appointments for issues. The staff ensures that all hearing aid needs are met with care and support, creating a positive experience for customers and their families. However, some reviews mention challenges with location access, noting that the store is tucked away in a shopping plaza and somewhat inconvenient to reach from the main road. Parking and entrance access can be tricky, and the gas station nearby is hard to reach due to its placement. Additionally, there are mixed experiences regarding other services offered at the store. One customer shared frustration over propane refill issues, citing repeated failures and unhelpful staff responses, which diminishes the overall experience. Despite this, the store itself is described as clean, orderly, and well-stocked, especially highlighting quality seafood options such as lobster, king crab, and mussels. The checkout process is quick and easy, maintaining a high standard of store presentation. Overall, Costco Hearing Aid Store is recognized for its excellent staff and professional service, though some inconveniences and inconsistent auxiliary services are noted.
I was very impressed with Holly and Aleida. Aleida performed a very thorough hearing test. She then gave me a couple options. I wore the Jabra around the store for about 20 minutes and loved it. It was very comfortable and did exactly what I wanted it to do. It was also mucch more affordable than the hearing aids suggested... read full comment
October 2025
Great experience. The staff is competent and friendly. It does take a while to get a call answered though. Once you are in -its very professional.
May 2025
The.Costco Hearing Aid Center Mobile Staff always provides OUTSTANDING service. They make sure that ALL of your hearing aid needs are met, whether it be for purchasing new hearing aids or adjusting previously purchased hearing aids. Thank you for the excellent support!!
