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February 2025 by Goddbod. Junya “iceberg” Winston
need to and puma's shoes to their inventory ..
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February 2025 by Dana Bradle
I’ve made several purchases at this Location. Always a pleasant experience Brian has always helped me in the Golf section, very knowledgeable and very helpful. thank you
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January 2025 by Bridget O
I was looking for an item; Alex helped me. He was very kind and informative and had great customer service. He made my shopping experience great
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January 2025 by Brittney Gilmore
In store customer service 0/10. I asked if I could get a price check on a Patagonia sweater jacket from a female employee working last night around 8:20 pm responded with “YA” I told her thank you and she simply walked away . I then took the jacket to the only register open along with $14.99 cabin socks. If I would’ve purchased everything would’ve come up to about $170 without tax. I waited behind one woman receiving multiple price checks on clearance items from three male employees. As I patiently waited never acknowledged or notified whether or not if someone would be right with me or if I could even be checked out at another register eventually I politely put my items down and left . Phoned the store for the manager spoke to Alex very polite explained to him my experience and he stated he would pull the video / audio but now looking at reviews I see I’m not the only one that has received poor customer service . I know one thing I surely won’t spend my money where it’s not welcomed . Last night was my first in store experience and last. The curbside customer service I’ve received from their day time employees 10/10 every time and greatly appreciated.
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December 2024 by Armada Stuff
Make sure you call if you see something online. Found shoes online that said store pickup today avaliable and they don't even carry that brand in store. Online only. Oh well. Another 45 minute drive wasted.
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November 2024 by Wanda Grant
Hey that Beautiful young lady in shoes helping me with my Nike Cloud I got for a gift which was wrong size she order the right size I’m so happy I received them in three days Thank you for your service First time there
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September 2024 by Sharla Taylor
Nick was absolutely awesome! He Introduced us to the most comfortable tennis shoes ever!!! Very patient and pleasant!!! We went back TODAY 8/12/2025 KIANA WAS ABSOLUTELY AWESOME assisting me with my First purchase of Brooks!! I will definitely ask for her when I go back!!
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August 2024 by G B
No one asked , if a 80 year old lady needed help , 3 people ,employees, turned their heads and walked away
The cashier was nice , but I had nothing to ring up
I put the other items I had picked up on a counter, truly a joke of a company
I was looking for walking shoes
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July 2024 by Stuart Cheyette
Try a cleaning product occasionally. Disgusting. One faucet not working.
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June 2024 by Christie Morrissette
My husband and I went to the store at 830 to get a carrier/sports rack we saw available in store online. We stopped at the front to minimize our search since we knew exactly what we wanted. The guy with the hair locs working the register and another guy with glasses and tattoos on both arms said they didn't sell it. I asked were they sure or just assuming. Then my husband told them that it was online and available for in store pick up. Then they proceeded to check on the radio and said the response they didn't carry it. We were then told to order offline or try the one in Daphne. So we decided to search around the store for ourselves anyways. Then at 848 we walked right upon the exact item we were looking for. Anthony helped us but realized it was the display and the only one and it didn't have a key. He called over Kiana to assist and she said they couldn't sell it to us as there was not a key to it and they didn't have another one in a box. She offered us to try another brand and was very pleasant about it. Kiana and Anthony exemplified great customer service. The first two people we encountered weren't trying to be helpful and I hate I didn't get their names. Thanks to Anthony and Kiana for their great customer service and patience in helping us and trying to find a resolution.
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March 2024 by zach “ZacTurf-n-Sports” coffman
It’s cool having a place where the staff doesn’t smack their lips or act like it’s an inconvenience when you need help. Most of the staff is knowledgeable about sports and can help with golf clubs, bats, cloth, and if they don’t they will find someone that does.
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March 2024 by Michael Rowland
Great store with pleasant and helpful staff.
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January 2024 by John Allen
Customer service is terrible and the alleged store manager, “Grace,” is at the top of the list.
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September 2023 by Fderik Hawkins
I was shopping for one on my patrons and me having no idea where the items were, I have had issues shopping. I go up the counter where there are a few workers, and I ask one that is unavailable, where my items and a specific brand are. She tells me they are in the back of the store, which is fine. Another worker, named Ryan, a gentleman with Dreads, overheard and actually provided a simple, yet detailed and descriptive route to the exact items I needed, displaying his knowledge of the stock, even while he was helping another customer. With his direction I was able to find the items very easily in this very large store. Without it I would have surely had problems finding it in an efficient manner. Thank you Ryan!
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September 2023 by Cady Shaw
I just wanted to say that I appreciate the time and effort put into helping me by the employees of this Dick’s sporting goods. I had come in last week, I believe it was a Thursday and had several encounters with the employees who were all extremely kind and helpful. Brayden, I believe his name was, helped me with the hardest challenge of them all by ordering volleyball shoes for my team that I’ve been having the hardest time finding everyone’s size in. He was very kind and really saved my life with these shoes. I needed them kind of soon as well and he ensured me I would get them in time for our game this Thursday and we got all of them today! I just wanted to say thank you very much for helping me and also to the girl who I didn’t get her name, but helped me with the shorts. Thanks so much❤️❤️
