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January 2025 by Laura Knodel
On New Year’s Eve, I needed to pick up a prescription and milk, but I didn't feel like walking to the back of the big store. So, after I drove up for the prescription, I drove to Dollar General on Cottage Hill in the shopping center at University / Demetropolis, where they have the Milk only 30 feet inside the front door!
So, around 7 O’Clock, I stepped inside. I had to look around to ensure I was in the right place; this Dollar General was different from others I saw over the last week in three states. It didn’t look like it did 7-8 months prior. Everything about this store was different; if I had to guess, I’d have said it was a model store, and Wow!
The aisles were wide and uncluttered. The store was clean, and products on the shelves faced neatly to the front. I couldn't reach the milk I wanted, so I went to look around the store, thinking I could find something to help me get it. I saw three tall cage carts lined neatly out of the way in the center of the store! Never in my life have I seen such precision and purpose in the organization in stocking and considering the customer while doing so in a Dollar General. I had to look further. The top stock was all excess products that didn't fit on the shelf. The clearance was neat, and new Valentine's Day products were out already. I walked the perimeter and glanced down the aisles, but I didn't see anything on the floor or out of place: no huge pallets of products or cases of soft drinks blocking the front door either.
I know they didn't want me climbing onto the cooler door frame to reach for it, but I found nothing useful to help me, so I went 30’ from the refrigerated Milk section to the front checkout to wait my turn to ask for help getting lactose-free milk off the top shelf. The cashier and manager were both so friendly, so why didn't I ask sooner? They were happy I didn't try to get the milk alone; they told me one lady tried recently, and the milk fell to the floor and burst. (I dodged that; Thank goodness!)
I knew I would write a review on this one-of-a-kind Dollar General, so I sat in my car after leaving the store while I talked on the phone. I wanted to see if the store was so clean and organized because of slow traffic or if it was that good. On average, on New Year's Eve, I saw steady customers going in and out of the store, 6-8 cars at a time, and 2-3 people in each vehicle for an hour. It is that good.
Check it out for yourself: the most refreshing trip to Dollar General you may have this year.
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May 2024 by Tay Allen
Ghetto store. Not enough workers cashier was clueless
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November 2023 by David Fendley
Store is still closed!!!
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October 2023 by KRISTIE SLAWTER-JACK
How about posting on Google that your store is closed here on Cottage Hill Rd and Government Blvd. They are always something going on a these businesses. Never open or closed as the hours posted. Or better yet, two wasted trips to 2 locations that are closed with handwritten signs on notebook paper stating closed due to construction.Pretty sure Im ending my relationship with Dollar General. Its too much work to remain a loyal customer with you guys.
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October 2023 by Shamario Ofield
This Dollar General has been closed for 2 months
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March 2023 by Paul Winston
99 cent Sweets✌️✌️I think they're going out of biznessOpen one day closed the next??
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March 2023 by Rana Reese
Love coming here. Customer service is always the best
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March 2023 by Ty N
Went there at 645pm on a Sunday to a closed store. Lights were on and store was lit up but there was handwritten store signs that said closed.
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September 2022 by Kristie S.
Today, while I was shopping in this Dollar General, I sat my phone down on one of the shelves. About an hour later I realized that I didn't have my phone and drove back. Sarah, the sweet cashier that originally checked me out let me use her phone to call my number in the store and helped me look for it. Luckily, I found my phone on a 50% off shelf where I found some cute summer items that I'm saving for next year and some pretty little rose tea lights for a baby shower. Thank you to Sarah and to the other cashiers at this location for being kind and courteous.
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August 2022 by Ben Dover
Definitely just had the rudest experience possible at this location. I went in to buy a pack of pens (for my job, not that I need to explain myself) I spent maybe 2 minutes browsing the different options and ended up grabbing a 2-pack of pens that were $1.00 then I went to the automotive section for an air freshener and was followed by an employee and then accused of stealing and was asked if I had put that pack of pens (that was literally in my hand the entire time I was in the store) in my pocket. I have never stolen a thing in my life and that was extremely rude and offensive. I will definitely never be shopping at this location again. Maybe employees should have some facts before approaching customers with accusations.
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February 2022 by Madison Walker
Definitely just had the rudest experience possible at this location. I went in to buy a pack of pens (for my job, not that I need to explain myself) I spent maybe 2 minutes browsing the different options and ended up grabbing a 2-pack of pens that were $1.00 then I went to the automotive section for an air freshener and was followed by an employee and then accused of stealing and was asked if I had put that pack of pens (that was literally in my hand the entire time I was in the store) in my pocket. I have never stolen a thing in my life and that was extremely rude and offensive. I will definitely never be shopping at this location again. Maybe employees should have some facts before approaching customers with accusations.
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January 2022 by Janna Rolfe
This is a very nice Dollar store. They have good low prices on household items, gifts, cards, snacks and candy. I really getting snacks and treats here. They also have good holiday items, especially Christmas decorations and gift wraps! I like their good priced movie DVDs also.
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November 2021 by Tom Blizzard
This is the cleanest and most organized Dollar General I have been into in quite some time. Great job!
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September 2021 by Shena Carter
AWESOME Service
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September 2021 by tammy cantin
Love this store
