-
September 2023 by Cheryl Byrne
Everyone was very friendly and eager to help. Being a senior citizen, taking care of herself, sometimes you can be taking advantage of. Fausaks does NOT DO THAT!They want to help you. Thank you all those nice people!! Great job....
-
September 2023 by Jonathan Kaiser
Excellent service and fair prices. I can’t recommend them enough!Services: Air & cabin filter replacement
-
September 2023 by Susan Dubey
First visit with this vehicle. Wait time was reasonable and less than estimated by service writer. Everyone was very cordial and professional. I will be back.
-
August 2023 by Aodhan O'Ferrell
The people at this place is what makes their business work!Very knowledgeable, very respectful. I spent a good four hours in the waiting room and spoke to many of their regular customers and it seems like there are people that have been going there since they first opened their doors.The customers have a lot of love and loyalty for this local shop and after speaking with the front desk people, I can see why. They don't try to sell you anything that you don't need and your safety is their priority.They are a great team.Teamwork makes the Dream Work!
-
August 2023 by Carl Lapane
I've been using these guys for years and they have a great team there. Some of the nicest folks and knowledgeable and suggestions are good ideas.Service: Oil change
-
August 2023 by Terry M.
Took my wife's Lexus to have tires balanced today. They broke one of the studs and blamed it on the last person who rotated the tires. They said it was crossed threaded so it broke. I ask them to install a new stud and was told the tech didn't feel comfortable as it was a Lexus. I'm no mechanic, can't see how the make of the vehicle would matter on a stud. To add insult to injury was charged over $75.00 to balance 4 tires. These are not the Fausak family I'm used to. Can't recommend them to my worst enemy.
-
August 2023 by Chanda C.
I cannot thank this location enough for their help. We were visiting from Colorado and needed help before we drive back. We were staying on Dauphin island and a local told us about this location. Said they were honest and trustworthy. We called and Bobbi helped get us in. Once we got their Gene did everything to figure out what the issues was. Once we knew it was the caliper we knew it needed fixed to get us home safe. The price was reasonable and everyone was professional and kind. I would recommend them to anyone! Thank you everyone
-
July 2023 by andrew haffenden
Once again a near flawless visit. Called the day before 8and said I'd be in at 10am. "We'll be waiting for you" said the cheery receptionist. Got there at 10.15, checked in. The place was full, cars in every bay plus some waiting. In for the long wait I told myself. Had a tire air leak, possibly 2. Went to clean waiting room. Not worth a dropped star but the coffee machine was empty and no carafe. But that was the only issue. At 10. 50 I was called, job was done. Paid the still cheery receptionist my $27.50; my car was waiting just outside the door. Only delay was a couple of minutes while the receptionist went out to the workshop to find the mechanic as the lady in front of me asked what caused the puncture. Providing good service to another customer is OK by me. All staff were pleasant and friendly. Third of 4th visit and it's the same great service every time. Highly recommended.Service: Tires
-
July 2023 by Kenny Riggs
Customer service always good at the Fausaks on Government. They get backed up sometimes, but are always working hard.Services: Tires
-
July 2023 by Dan S
They helped me find a bad tire that someone sold me. Also, I got an oil change from them. Ended up having an oil leak after. Took it back, and they corrected the problem with apologies and a smile. Turned out the gasket on oil plug cracked. Fixed and all is good. I will be back.
-
July 2023 by Wendell Snyder
Needed tires while passing thru from Florida to Nevada and they had what we needed and they were able to get us on the road quickly.I knew it was the right place when we pulled up to the shop and Lynyrd Skynyrd’s Simple Man was playing in the shop!Friendly people with good work ethics. Exactly what I expect from Southerners.Thanks!
-
June 2023 by J&T Thompson
Awesome company, Sidney was awesome to deal with. Got me fixed up late in the day at a fair price. I highly recommend. Great customer serviceService: Brakes
-
June 2023 by Allister
I originally went because I suspected my coolant was leaking. They took it in and did a pressure test and found nothing wrong. It surprised me because usually when I take my car to shops they find something wrong. Since I couldn't pick it up until the next day, I asked if they could do a vehicle inspection. Day two I go to pick it up and they said they found nothing wrong during the inspection. I was pleasantly surprised and I think they could tell haha. I think his name is Sidney but he's really friendly and communicative.Service: Vehicle Inspection
-
June 2023 by Lanie Denomme
I have been using Fausak Tires over 40 years and they take very good care of my car & me.I can always depend on Fausaks to take care of me!Service: Tires
-
May 2023 by Robstar
I would recommend fausaks to everyone Mike was super helpful. Fit me in late in the afternoon within an hour-and-a-half I was back in my truck four brand new shoes and a heck of a warranty. Thanks again y'all! will see you in five thousand miles for the rotation!