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April 2024 by Wilbert Porter
Guess it depends who is working, and what you are actually looking for. The plugs and tunnels selection is vague and limited to bigger sizes. That's what I've gone for... nothing else
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February 2024 by Stephy Stevens
We really like the staff at this store.
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July 2023 by Kathryn Malone
Always Love Hot Topic. Just need some Pusheen and the child (baby yoda). Staff was nice and helpful as always. ♥️♥️♥️
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June 2023 by Midnight Moon
Love it here! They always have cute cool stuff, an th employees are absolutely amazing! 100/10, would definitely come again and again!
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June 2023 by Alex Summers
All of the associates I spoke with were wonderful! Annie is always super nice and the asian guy and short-haired girl were really helpful!
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May 2023 by Breanna Mckinley
All the things there were so cute! Everything was put away well, and their nail polish is SO PRETTY. The only downside is it's a tad pricey, but I mean good quality = high price, so how can I complain? ??♀️
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May 2023 by Madisyn Tindle
Very upset. My boyfriend and I went in and was looking at the jewelry and as we were headed to check out, one of the male workers with short black hair came up to us asking about some jewelry and how some were missing and started talking about how we were over there and if we were sure we didn't have them, openly accusing us of theft when we barely even touched anything. I've been shopping here for years and I'm a platinum member, I'm very upset. I've worked in retail for years and have been trained on how to approach customers you are suspicious of and he went the completely wrong way about it. Apparently I'm not the only one the workers in this store have accused of theft. Very disappointed.
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April 2023 by Dawn Keedic
That red haired chick in there today accused us of theft, without any proof. We even emptied our pockets and showed them our belongings. I told her to pull up the cameras if she didn't believe us. She didn't do anything, and was being really rude.Just want someone to know.
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January 2023 by Manda McGuff
The store was clean and the staff was extremely helpful and friendly! We got some good deals too!
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January 2023 by LeShounda Robinson
Went in to buy gift card for my niece had a great deal and was in and out!!!
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November 2022 by Mark Cook
Hope this store closes. Selection is terrible. Save yourself the trouble and go elsewhere. Pensacola has twice the Selection.
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November 2022 by Kitty Cat
Updating my review because the people at hot topic has went above and beyond for me recently!!!So a few years back I did have bad experiences with someone at hot topic but not no more they have been extremely nice and went above && beyond for me!!I couldn't have asked for anything better from them, I recently saw a loungefly bag I wanted but the guy said if I waited I could use my hot cash, he then held my item all the wayyyyy till my next off day and you wouldn't believe it but they kept it the whole time for me, that's just so awesome I couldn't ask for anything better!!!So I want to tell everyone working at hot topic "Thank you ^_^"❤️And I'm so pleased with the service I've been given, I appreciate it more then you know!!❤️
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August 2022 by Robin Bolen
Every time we stop by here in our mall day. We always find the most amazing employees. They always make my kids feel So excited to just be themselves
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August 2022 by Consi Salterr
I got my cinnamoroll or whatever the name is her oml it's so cute and I love it. The employees are so nice too??
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June 2022 by LadyButterfLy
Very Friendly well stocked store too.
