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August 2023 by Brandon Bohannon
Charlie is a great mechanic and his crew appear attentive and ready to repair as well. Went in not know which bearing was going out. He told me that they put a stethoscope on it to identify the bearing. Only took that day as well with an appointment. Will definitely return.
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January 2023 by Desirèe McWhorter
Charlie made my 2012 Lexus drive like new again! He was easy to communicate with, informative, honest, and had my car ready in less than 48 hours of dropping it off. I highly recommend this facility to anyone and will personally continue to use them for oil changes and vehicle maintenance/repairs in the future.Services: General repairs & maintenance
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November 2022 by E J
The owner is extremely rude. I wasn't able to get my vehicle out once he was finished, but the issue came in when I was ready he wouldn't answer the phone I had to get other people to call him, and he answered right away. I would call no answer, so I Finally had to do a three way call just to get my vehicle. My vehicle did not have a power stern leak when I took it to him, but had one when I got it back the A/C also had to be recharged.. it was brought in for a timing chainReply.... I did call several times and you didn't answer until my dad called about a car then my sister called trust me you was rude and evil I don't care what you say you was not on Vacation and I can prove it from their phone records however you want to handle this I'm good with it I don't have a reason to lie on you. We also have you record saying you would wait until he told you to start on the vehicle in which he never told you to start you to start understand I am very well knowledgeable in the law without saying my profession.
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October 2022 by The Dime
I started using this guy in May of this year. Dude is super cool, knowledgeable and does business the right way. He is worth every dollar I’ve spent for his services.Services: Auto A/C recharge
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October 2022 by Justin Mims
We have been using import medic for over a decade and will continue to use their excellent services.
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June 2022 by C Norwood
Went back for the AC. He explained what the issue was, faulty part from previous repair. DID NOT CHARGE ME A DIME. Awesome guy. Others would have made up reasons to charge something.Did a great job repairing my AC. Finished it earlier than promised. My 2nd time using them with this car and they made repairs to my previous car. Prices are good and Charlie is able to quickly diagnose the issues and repair them.Service: A/C installation & repair
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November 2021 by Alabama Born Ball
I wouldn't trade him for nothing.Very honest Man. Thanks Charlie ?
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November 2021 by Lynn Hoven
Charlie is very professional, been in the business a long time! we highly recommend him. We have been using him for years!
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August 2021 by DAT
They do Great work. My 2004 Toyota Tundra runs better now than it has in years. Great Friendly service and a Great fair price.
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May 2021 by Lyric C.
I've been going to Import Medic for years and ALL will go great if the crew/owner knows what the issue is going on with your car. But when they DO NOT. Beware! I took my truck back several times and continued to spend money on parts. Charlie would "fix" the issue then a few days later it would start again....had to keep paying while the mechanic continued to guess at what the problem was. To no avail. Issue was never resolved and I came out of pocket over $500. Very nonchalant and unconcerned once you have paid your money. Do yourself a favor go to a reputable mechanic who has managers & supervisors where the standard of work done and not done can be withheld. You will save yourself time/money/energy. The cheaper route may be the most convenient at the time sometimes. But not always. You get what you pay for.
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February 2021 by Kristen Dawson
This was my first time bringing my car here for repairs. Another mechanic shop highly recommended them. They were able to not only look at my car the day I brought it to them, but they fixed it the same day. On top of that, I felt that what I was charged was more than fair. I will definitely be going back for future issues with my vehicle.
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February 2021 by Kipsy Miller
Charlie was unprofessional by dropping the "F" bomb on me when I simply asked about repairs he made. Told me to take my F!!cking business elsewhere.
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February 2021 by Roy Sellers Jr
Great work. Fair prices. Done in a professional and timely manner.
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January 2021 by Tabitha Moore
Great service! Great price!
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November 2020 by Wendi Renee
These guys do a great job..
