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April 2025 by Kathleen Wilde
Incredible customer service and excellent staff! So glad my home builder used Keller Smith Supply, as their follow up & commitment are refreshing reminders that there are some great folks in this old world!!
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June 2023 by Morgan Counts
They ordered and installed the wrong color windows on our new build. Replaced with correct color after having to re-order new ones which takes months. Installed a faulty door. When they came to replace the door they shattered the glass. Glass went everywhere (I have a toddler), tech was bleeding on my floors, it was a huge mistake and mess. They cleaned it up and did replace the broken door, but overall had a very bad experience all around with this vendor from start to finish. Would not recommend.
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March 2023 by Aaron Clark
This is a great place to work they treat you like family.
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March 2022 by Gavin Paulson
Good food, took a while though
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March 2022 by Aubrey Mcdonald
This is the best window and door company around hands down.
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March 2022 by Dr. Byrian Ramsey
I purchased a new home in January 2021 and a claim to replace a window was submitted the same month. After waiting and waiting, the window was finally installed in June 2021 (5 months later). After the install, the installers left a mess in the yard, stickers left on the window, the Window was not cleaned, and the molding outside holding in the window is coming out and is damaged. I called the same day and was told it would be replaced the next business day. After not hearing anything, I called a few days later and left a message with the service manager, no response. I also sent 2 text messages to the same manager, no response. Customer service is very challenging, so I hope this gets resolved in this calendar year. Let's Pray and Hope for this...
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March 2021 by Randy Tolin
It's a great place to work laid back atmosphere.
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March 2021 by Chris M
Great products and great people I will buy my next products from Chris he knows what he is doing
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March 2021 by Debbie Heathcock
My husband works here.
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March 2020 by Rosie Landry
This company supplied a window that was improperly installed. During the installation the window was damaged. The company salesman was informed and instead of replacing the damaged window, they took it out then reinstalled the damaged window, when they were made aware of the situation we were told again we would get a new window. Once we checked on the window again we found that it was the same damaged window and a new crack appeared in one of the panes. At this point we were lied to and advised it was a new window. After thoroughly discussing the reasons we knew it was still the damaged window we were told more lies. The salesman spoke down to me and gave nonsensical reasons arguing why they would not replace the window. He stated they could fix the pane only and laughed at the suggestion of showing me the old frame to prove that the questionable frame was truly a different window. I would not recommend this company and will never do business with them in the future.
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March 2020 by Chris Caylao
Great service
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March 2020 by matt
Only rated one star because I couldn’t rate a 0.I will never buy anything else or recommend Keller-smith to anyone. I bought windows and doors for my new house and had a problem with one window. I’ve made way more phone calls and text to Chris, the salesperson that sold them to me than I should have. 5 months later the window isn’t fixed, like he’s said he would do. It’s been nothing but lie after lie, putting it off on his shop guy. He was happy to get my $2,700 for the windows and doors but the customer service after the sale is nonexistent!
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March 2019 by Chance Lane
Great Products and Great Service!!!
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March 2019 by Anthony V. Gibby
Customer service was good.
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March 2018 by Jay Day
Great windows
