Ken's Car-Tunes and Marine offers sales and installation of car audio, video, and marine electronics along the Gulf Coast. As an Alpine Electronics flagship retail specialist and JL Audio signature dealer, they provide a range of high-quality products. They are also authorized dealers for well-known brands like Garmin, Raymarine, Lowrance, and Simrad, ensuring professional installation services. However, customer reviews highlight significant concerns regarding communication. One customer shared a frustrating experience with installation scheduling. After dropping off their vehicle, they were informed late that the work was not completed, leading to multiple unnecessary trips. This lack of transparency and timely updates caused disappointment, prompting the customer to reconsider future business with Ken's Car-Tunes. On a positive note, another customer praised the staff for their assistance in finding the right aftermarket harness for their car's stereo. This customer expressed satisfaction with the service and continued enjoyment of the product months later. Overall, while Ken's Car-Tunes and Marine is recognized for their quality products and installation expertise, there are notable issues with communication that potential customers should consider.
Came here after having trouble finding an aftermarket harness for my car. They took a look at the stereo and found the right one I needed. I appreciate it and still enjoying it months later.
September 2021
Great service and prices for any type of radio. I got a Sony radio for my 2011 Toyota Avalon. It connects to my iPhone also.
June 2021
We are never disappointed. Their service is top service. Thank You guys!!!
