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September 2023 by Yasmin Mohiuddin
Wide array of patio mats . Economically priced to cater to every budget. Excellent quality too
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June 2023 by Joel Slayter
Surprising great price and same day delivery. Not what I expected.
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April 2023 by Shane Stanford
I bout the Northern brand 3200 psi power washer just under 2 years ago at the Northern Store on I-65 and it worked fine until I couldn't start because I could not pull the start cord. I always shut the fuel.valve and let the carburetor bowl run empty. But I still pulled the spark plug to make sure it wasn't hydro-locked and it wasn't.It's possible that the pump was causing the issue so I took it to the store on a Tuesday morning which they confirmed was still under warranty.A week went by and I called the repair department on the next Tuesday afternoon. The reply was he can't even look at it until the following Friday. I think 10 working days to just even begin to look at the problem is way to long even for warranty work. It's not the techs fault, it's a management issue that one guy is overworked like this and doesn't have the help he needs to reduce the turnaround time to be acceptable.In my opinion it's a good motor but the pump has a reliability issue that is detailed in several You Tube videos and reviews and that it's cost effective to replace the pump instead of repairing.The part number comes back with a direct replacement from Amazon delivered in 2 days.
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March 2023 by Paul LePiane
Good selection at a fair price. Plus it's looks like trucks love it.
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March 2023 by Laura Coletta
The staff was very knowledgeable and friendly enough. Pick this place for specialized service and advice you can't get at the big stores.
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January 2023 by THE SICILIAN
I'm a new customer and hope it goes well. The customer service department was polite, informative, and helpful. Will use them again and recommend them.
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January 2023 by Robert Gueret
Gary G. Was. Very helpful this is my first visitI was impressed the store clean all employees they were helpful good store I will shop here again.
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January 2023 by Lisa Williams
Customer service like you don't get any more! Great prices and better quality the the “other” tool store. Lol
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December 2022 by Susan Blum
It's always a pleasure and a great experience to shop at Northern Tools, Mobile. Great customer service and I consider Northern Tools as my candy store.
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December 2022 by Fred Guynn
The two stars are for the poor customer service experience. I attempted to purchase an item I viewed online but could not locate it in the store. I asked the only employee I could find and he said the item might be located in one of two locations but he wasn’t sure. He made no real attempt to help me locate the item. I had already been down every isle of the store but I went to the two locations he recommended but again could not locate the item. I went back to him and he immediately told me the item was on clearance and was sold out. I then went on-line and attempted to order the item and when ordering, it stated the item was in stock at the store. I give up - I’ll go somewhere else!!
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December 2022 by squiggles stuff
The employees are really nice, but they don't have a lot of stuff. I try to come here because it's close to home. Often times they don't have when I'm looking for so I end up having to waste more time going to Harbor Freight. A quick tool run turns into a long one. I expexted yall to have corner/detail sanding pads. Very common. Not the first common thing to have not been stocked.
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December 2022 by Jay A.
Online purchases are always quick and easy. Product quality has always been 1st class for every purchase I've made. I will be back!
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November 2022 by dublelung1
Easy to find what I was looking for and good prices. Hoping shipping is fast!
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November 2022 by Goddbod. Junya “iceberg” Winston
great customer service there... love the prices..
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November 2022 by Jennifer Torres
Always easy to shop here, great deals and customer service!
