PetSmart is a large pet supply and services retailer offering a wide selection of products for many types of animals. The store provides helpful and pleasant customer service, with staff who are knowledgeable and able to answer questions. Many customers love the store and find the people working there to be great. The business also offers services like one-on-one dog training, described as excellent. The training is noted for being knowledgeable, kind, and patient, providing focused attention and tailored resources that allow pets to advance. The staff gives great advice on topics from food to behavior. However, a warning is noted regarding buying fish, as a customer reported that the store failed to inform them of a known illness, resulting in a significant loss. The advice is to ask about the health of the fish before purchasing. Customers appreciate the convenient selection of items, including food, flea treatment, and accessories, finding it better than other large stores. The option to shop online and pick up in-store is also available.
