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October 2023 by Brandy Timmons
The lady on the phone was extremely nice and helpful we was able to rent our storage facility with no problems until we came back to try to put stuff in our storage our gate code would not work so we had to call back and get a temporary gate code so we were able to get in other than that everything has been great so far
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April 2023 by shambria Hill
DO NOT STORE YOUR THINGS HERE! I had the drive up climate control unit it was broken into which looked like an inside job to me. There are no workers on site which is the first Red flag! It’s all bad! No cameras! And the one they had was covered with a sheet when I went to check on my storage unit and my belongings had been taken! Don’t do it! It’s plenty of safe and secured storage facilities in Mobile and this is NOT one of them! If I could leave 0 stars I would!
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April 2023 by Jonathan Morgan
Do not use. When I went to move in they put me in a unit that was already rented so they moved me to another unit. Moved my stuff in and locked it. Came back two weeks later to a different lock on my unit with sign saying unauthorized use with my lock cut. They acted like it was nothing. I haven’t been able to see if anything is missing or an apology or to even pay for my lock but wasted more than enough time keeping me on hold. Use local storage unit companies. This company doesn’t care.
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January 2023 by Mike Rsdio
Not secure at all my unit was broken into. Thousands of dollasd list. The gate didnt work for 6 months.
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July 2022 by sandy gurley
I love these guys. I've used them for years. They have a gate code and security camera's. Never had a problem. Ty
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May 2022 by Michael Gash
This facility was broken into and nearly half the indoor climate controlled units were broken into and items stolen. Could not get in contact with local workers. Units were not fixed after alerting the workers at a call center had to call for 2 days straight before any result and wait onsite before something was done. No calls returned. BEWARE items will not be safe. The camera systems do not work and it seems anyone can get into the facility that is "Entry by code".
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May 2022 by Brittany Gash
Our things were stolen from our inside unit. Cameras were all facing the wall when we got there. Could not get ahold of anyone local, only a call center that said they would notify the local supervisor. Latch was smashed and bent, so nothing is safe here apparently. Do not use this facility!!!
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May 2022 by Sarah Cleckler
This place is nasty. The climate controlled building is at 88° year round. All of my stuff was stolen from a inside unit. BEWARE OF THIS STORGE PLACE! The people they employee helped steal my items.
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January 2022 by Grace Magoon
Just a great little storage spot. Secure and safe. Security cameras in place along with an electronic gate. Pricing is about the same as most other storage options in Mobile. Red Dot has 24 hour access. Makes it easier to handle things on my schedule.
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December 2021 by Chad Britt
What a wonderful facility, Michael at rd111 did a terrific job keeping it clean and orderly. Always felt safe.
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October 2021 by Alan Ward
I rent the on-site apartment here. I’ve never been a second late on rent and even answer questions and help customers even though I do not work for Reddot. My lease is not being renewed because I was rude to the maintenance guy and customer service on the phone. I had a crime committed against me on the property and was in shock when I was allegedly rude. I needed to know if the cameras work. Of course they do not! Filthy place with a dumpster 6 ft from front door. Do not deal with these folks! Nothing makes sense!
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September 2021 by Charmaine Smith Jones
DO NOT STORE YOUR BELONGINGS HERE!!!! The only reason it gets 1 star is because I can't leave less. Our stuff was stored there and someone broke into our unit and stole a generator and tv. There is a camera pointed directly at our unit, but somehow their insurance company has determined that they don't owe us anything. They have not released the security cam footage. There has been all kinds of strange activity near our unit, such as crack pipes, beer bottles, and broken fencing. They won't get another dime from us!
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August 2021 by Ethel Keller
Professional employees.
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May 2021 by Grand Bay City Girl
Nice place clean as well
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May 2021 by Amber Wheeler
Horrible customer service and no one is ever on site for assistance. Our unit has leaked several times and takes months to have it fixed. Exit gates have been broken for years.
