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December 2023 by Stephanie M
Since I was 15 or 16 I opened first bank account with Merchants Bank downtown and since throughout the years the name finally became Regions. I am now 74 and still banking with them. Always have pleasant and informative people there. Sometimes drive up gets a little slow but does not matter. People need patience in this day and time. Will always bank at Regions. (Only thing I will say, wish their was a better interest rate in savings) (Maybe I need to check on their money market) love Regions Bank!
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November 2022 by Jade Y
I’ve been to this location on other i assigns but today was an unpleasant experience. As I pulled up to the drive through window , I was not greeted nor acknowledged. In fact both reps walked away from the window. The female out of sight and the male rep talking to someone else. I proceeded to put my money in the tube and sent it into the bank, the male rep got the tube and confirmed I was making a deposit. I requested a sleeve for my quarters. As I waited the male vanished and the female rep sent my deposit slip and card back with no acknowledgment or roll for my quarters. They did not ask if I needed anything else or anything. This was by far my worst experience.
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July 2021 by R.Allen Crowe
This Regions Bank branch is outstanding. From the Branch Manager Jason Turner and Ms Powe and all the way down to each teller, they are very professional and they treat the customer right each and every time. They are indeed 5 star performers!
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March 2021 by Donna Henderson
Tellers are wonderful. Management team is the worst of any branch I have seen. Customer waits and waits while the team members in offices waste time by making mistakes. Will not be back. Need leadership change in this branch.
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December 2020 by Vanessa Fields
The teller very unprofessional, when I showed up in the drive thru and I said I need to withdraw money she is on the speaker asking me how much I need in front of other people out there and when i sent the withdrawal slip back she gets on the speaker to asked in front of everyone to verify the amount. She needs more training. Every other place asked me to send the box up so they can put a withdrawal slip in it for me to fill out then I send it back. Better training please.
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December 2020 by Flo
Great service, very nice, pleasant teller.
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November 2020 by Southern Queen
The best branch !! I really enjoy going inside to do my banking, the tellers & branch officers are So very helpful !! They go above & beyond to help you with your banking, I am always guided by the staff with any & all issues I had, when someone was using my bank card !! I go a few miles out of the way to go to Hillcrest Branch !;
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November 2020 by Jacob Johnson
Been in the drive thru line (which I am still sitting in) for over 30 min.
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April 2017 by Big Ron
very fast and friendly
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February 2017 by Arnold L.
Once again I must compliment this branch. In this case it was a Vicki McMichael who served me. Her professionalism, service and friendliness was impressive. I must say that in this day and age to receive service that makes you feel like you are a VIP customer is rare but still available in this branch and with this teller. This branch is a shining example of what is possible. It appears that the manager's role model permeates this branch. Congratulations to Regions.
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October 2016 by Alex C.
I love this bank so much. I have become very well acquainted with Mrs. Vicki and Mrs. June and they are the sweetest women you will ever meet! They know everyone by name and treat you like family. I look forward to coming here for my finance needs!
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February 2015 by Lyndsey Richardson
This has been one of the worst experiences I have ever had doing any kind of business with a bank. We have been trying to get anyone on the phone or in person since Jan 1, 2015 in regards to a mortgage. We have not heard anything back from anyone in regards to our requests for almost two months now. We have made repeated attempts to talk to someone in person by stopping in at two different locations. This is not a way to treat any customer ever, let alone one trying to give their money over to loan money from this bank.
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October 2013 by Usagi T.
I only went here once with my aunt who is a member. It is a very friendly bank. My aunt had lost her Debit card and needed quick assistance pulling out cash and ordering a new card. They were very helpful without any hassle. This location is also very large and clean. Works for me.