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January 2024 by Elaine Crumpton
I called for a quote on car and home insurance spoke with Ariel was told I would get a call back this Afternoon which was a lie very unprofessional please do not contact me thanks
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January 2024 by Tony Wonsick
Fast and friendly service.
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November 2023 by Kim Schioldan
This is where you go if you value excellent and caring service combined with expert knowledge, a really exceptional experience that I cannot recommend enough!
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November 2023 by Wendy Sheffield
When our Homeowners skyrocketed this year, we started looking for a new policy and in our research we came across Romilee Broussard's Agency. We noticed that it had the best reviews of any of the Allstate agents in our area so we gave them a call. We were only looking for Homeowners, but after talking with Brittany she was able to not only save us a lot of money on that policy, she was also able to offer us great coverage and rates for our other policies so we switched everything over to them. It was a task dealing with 6 policies at once, but Brittany did an amazing job for us and was very friendly and patient through the entire process. She is very knowledgeable and not pushy at all. She seems to genuinely want to help you find the best policy for YOU, not just to get your business. She always responded quickly to any of our questions or concerns. Thanks Brittany!!
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November 2023 by Ian Glass
Exceptional service and experience, the most helpful office I have been to. Brittany and Stephanie were awesome. I highly recommend allstate and this office in particular.
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November 2023 by James Stallworth
I made the switch to Romilee Broussard Allstate Insurance Agency. I'm happy with the local service. p.s. "Ariel is awesome"
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October 2023 by Ethan Mattocks
We recently switched to Allstate and I can’t recommend this agent’s office enough. Brittany is our main point of contact and was very patient and helpful every step of the way. She even gave us quite a bit of extra advice and background on the overall state of insurance in coastal Alabama. As someone who asks a lot of questions, I sincerely appreciate when people take the time to really explain the why behind how things work. Thanks Brittany and Romilee!
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August 2023 by Rhonda Boykin
I had the pleasure of speaking with Brittany today. She was very attentive to my needs, she made sure all my questions were answered before the call ended. Great Customer Service!
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July 2023 by Keith
Had to get new insurance after moving to a new state and I was in and out fairly quickly in less than an hour. After comparing different coverage costs and bundled insurances I now have everything I need covered at a rate I am happy with. Big thank you to Brittney Gill, she seemed very knowledgeable in her field and was able to handle my situation very well.
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July 2023 by King Emmy
Claire Brandon is absolutely a joy to work with and I highly recommend her to anyone looking to purchase profit on FOREX and CRYPTO trade. Her knowledge on the process she and her team offers a good trading experience to their clients. As an Insurance Agent I have personally worked with Claire Brandon on numerous occasions and her professionalism sets her apart. Thank you for helping your clients realize their dreams of investment! reach her for more info Whats App: +1 (541)313-8655 Email:
[email protected]
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March 2023 by Vivian Wells
At my renewal this year .. had an appx $500.00 increase in premium…noticed that part of the increase $200.00) was due to surcharge for a jewelry loss claim $5,000). I was under the assumption that I had an accident /incident forgiveness as I did on my auto insurance that I carry with Allstate .. when I called the agency and questioned this I was told that I did not have this rider on my homeowners and I informed them that I had made notes when I talked with the man who wrote my policies. The agent that I talk to told me I could get this on my homeowners also.. so why would I take it out of my car insurance and not my homeowners obviously he did not include this in the application coverage on my home.. just on my car.. ( of course he is no longer there). So now I’m stuck with the increase due toSallie damage ( I had none and didn’t make any type claim) and this surcharge … Ins companies are required to maintain funds/reserves to cover natural disasters… so are they allowed to increase your premiums when we finally do have one ???V Wells
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February 2023 by Chad LeBlanc
I had the ultimate pleasure of getting to work with Brittney in purchasing a new policy. I left my previous insurance carrier due to ridiculous premium increases and non-existant customer service. Allstate's pricing was virtually tied with another company, but Brittney's excellent service and wonderful personality won me over to sign with them. While I hope I never have to call her to deal with a claim, I already feel at ease if that day should come about.
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February 2023 by Jazmyne
Very rude and unprofessional, has an attitude with you when she’s the one that created the problem with adding people policies to your account. I would not recommend. The worst agent in Mobile for allstate. If I could leave a 0 star I would.
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February 2023 by Tripp Obryan
Brittaney - was wonderful to work with - helped me with all my work related insurance needs -
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September 2022 by Christine Ward
When I lost my agent, I needed to find another one quickly. I’ve had multiple policies with Allstate for over 30 years and when I only had a few weeks to make sure that that my home and cars had the correct coverage, I started to panic. When I learned that the Broussard Agency was taking over my former agent’s business, I contacted the owner, Romilee, and after a long discussion, I decided to work with her agency. Initially I was worried about location. Her agency is in Mobile and I live in Baldwin County. It was it a problem; she set me with Shelly who lives in my area and is knowledgeable about the rules and regulations that apply to me. She spent hours with me on the phone. We went over 5 policies, almost line by line until I was satisfied. I called her multiple times and she was always upbeat, easy to talk to and professional. By the time we finished, I had better coverage and she saved me over $1000. In addition, I was able to sign the documents electronically, instead of going into the office. I’ve also talked to Romilee and a couple other agents, and they’ve always have been helpful and professional as well. I’ve worked with several other agencies over the years and, in my opinion, the Broussard Allstate Agency is by far the best.
