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October 2023 by April Sims
Been a member for years but I guess it was a year or so ago I started using the pharmacy. And I only use them now. These pharmacy ladies are the best! I look forward to seeing their smiles and always so nice to all their customers. I’m always bragging on them and giving them great reviews because they well deserve it. Prices are great too. That brought me there in the first place but the customer service has definitely been my reasons for staying.
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July 2023 by Holly H.
This place needs all new staff. They are so rude. The parking lot looks like a trash dump. There are never any buggies they are all rolling around in the parking lot. The pizza is always out they always are understaffed. The bathrooms are nasty and un stocked with anything soap. Tp. Out all the time. And the parking.... lord help us. Horrible. No one who goes inside this store knows how to park a vehicle.
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August 2022 by Tanya Lambert
This was my second visit and it was just as food as the first time. I'm not sure of the managers name but he is very polite and customer service friendly. I most definitely recommend this place
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July 2022 by Renee Barlow
I really wanted to like this restaurant I have visited Sams Southern Eatery in different states and the food has always been the same so I was super excited when I seen they were coming to Mobile however each time I have went to get something it has been a disappointment because they keep changing things sadly this will be my last visit to this location. If your going to use a franchise name you should keep the menu the same!
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April 2022 by Rachel M.
Sam's club is always super packed no matter the time or day but it doesn't stop me from shopping. I have saved a lot of money by shopping in bulk. I have the $100 membership and it comes with good benefits.
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April 2022 by Amber D.
I've been a patron of Sam's Club for probably 20 years. It's true, the prices are amazing, and if you shop shrewdly, you can and do save a ton of money. The staff is always more than happy to go out of their way to help you. Recently I was looking for a set of paring knives for my daughter's new house. I knew the ones at my house had been purchased from Sam's, and knew how they were packaged and where in the store they would be. However, when I arrived to that aisle, they were nowhere to be found, even though there was a place for them and the price displayed on the shelf. I was a little deflated. I found an employee who was nearby stocking shelves, and asked him about the knives. He said he had seen them and knew exactly what I was talking about. He volunteered to go to the back of the store to see if they had some in stock that hadn't been put on the shelves yet. I didn't get my hopes up, and then he was gone for quite a while - maybe 15 minutes? I almost gave up on the employee returning. To my surprise, he then walked up with a container full of the exact paring knives I was looking for! He had gone to the back and opened a box, and not only found the knives, brought some for me, but also brought a sleeve of them to put on the shelf. I was so taken aback and pleasantly surprised, that I tried to tip him, which he refused. I think it says quite a bit about a company that an employee will stop what they are doing, even when quite busy, to track down a relatively cheap item (probably less than $20) for a customer, bring it back, and then refuse a tip for his trouble. He was also so respectful the whole time he talked to me (yes ma'am, no ma'am, thank you and you're most welcome). I left the encounter with a smile on my face, and a resolve to speak to the employee's manager, which I did before I left. I know the store is large, and sometimes overly-crowded, sometimes due to world events they do run out of things, and occasionally it can be a pain to trek around to find what you're seeking. None of that is a company problem, though, and I've never left an interaction with an employee there feeling anything less than respected and pleased. I will be a loyal Sam's Club for a long, long time specifically due to their customer service. Pricing is good, stock is helpful, but NOTHING beats the quality of employees and deference they show to their customers.
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December 2021 by Krystle M.
This Sam's Club gasoline has long lines on one side of the pump and not the other. Not sure if people realize you can use both side or not. Also not sure if the pump will reach to the other side of your car if you use the pump that is opposite of where your tank is. The location is easily accessible from the highway. Overall great experience getting gas. Make sure you have a Sam's Club membership to get gas. They only accept debit and Visa credit cards.Sam's Club Gasoline601 E I-65 Service Rd SMobile, AL 36606(Review 579 overall, 123 in 2021)
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November 2021 by Erin M.
Store was a mess. Customers were rude. Things were not priced. Parking is a disaster.