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January 2025 by Eddie B
It’s very said when I go into this store (The one on Schillinger Rd.) to get some high-end durability paint for a kitchen (needing three different colors) and no one cared to assist me. I walked around the store for a few minutes prior to stopping at a paint display. While looking at the paint, one worker comes right next to me to get some paint samples and never pays any attention me, not only once but twice over a period of time. I understand if you are very busy, but you could at least acknowledge that I’m there and get someone else to help. After a while, I give up and go to walk out and three workers wearing Sherman Williams shirts are standing behind the counter, talking and socializing with each other and never bothered to ask if they could assist me. I thought maybe they didn’t see me over by the paint display, so I slowly walked to the front door, and then paused to look at something to see if one of them would care to assist in my needs, but they continue to socialize, as if they didn’t care I was in the business. Therefore, I took my business elsewhere.
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October 2024 by Brent Myers
Great customer service.
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March 2024 by Powermaker1960
I would recommend this Sherwin Williams with a "if". I would say yes if you are going during the week, and not on Sunday as I did. Having only one person at the store, is not good, and when you stand for 2-3 minutes before you even see the person working there, that's not good, either. And lastly, when I was greeted, I didn't feel as if I was welcome in the store. The rep did get my order taken care of, quickly and eventually did thank me for my patronage. I realize Sundays are not fun days to have to work, but, a customer deserves better when they enter a store. Two other customers entered shortly after I did and they didn't receive any better treatment.
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October 2023 by Leigh Parker
Always courteous and patient. Quality products!
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September 2023 by Janna Rolfe
Sherwin-Williams is a perfect paint store. Staff is very helpful to get what you want to do painting. The prices are reasonable for perfect paint for your home or business. I suggest this paint store to people who want to do painting.
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March 2023 by T B
Great product selection and service! Paint products are pricey compared to local home improvement stores, but worth it. I typically wait to purchase until I have a coupon:)
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December 2022 by J Bettis
I arrived early Saturday after their 8 am opening time to get a sample color matched. I was greeted upon arrival. I gave the clerk my sample to be matched and what size I needed. A few minutes later she was mixing up the batch I needed. She found a coupon and I was on my way.
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December 2022 by Tammy B
Great product selection and service! Paint products are pricey compared to local home improvement stores, but worth it. I typically wait to purchase until I have a coupon:)
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November 2022 by Tammy Burke
Great product selection and service! Paint products are pricey compared to local home improvement stores, but worth it. I typically wait to purchase until I have a coupon:)
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November 2022 by Calvin Atchison
This particular store is one of my favorites ! Brian and his team have always been there to help me out or answer my questions when needed with excellent customer service.
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October 2022 by Eddie Hodges
While completing a home project, I needed another 5 gal of concrete paint, contacted Mr. Brian Henry at the Mobile store. Texted him the paint formular, he said the paint was in stock and had it mixed and ready to load when I arrived. THANK YOU, BRIAN & JILLIAN
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June 2022 by Penny Enzor
The young lady that helped me out with a lot of questions ….gave me some great tips and advice on (how to prepare concrete) for paint. She was very helpful. I really appreciate your time miss Isabella. This girl knows her stuff about paint!!!
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June 2022 by DJ Johnson
great sales knowledge and friendly!
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January 2022 by Chelsey
Customer service at this store was horrible. Two of the employees rolled their eyes when asked for help. The other members were talking bad about their manager to the side. It was an unprofessional environment. The store also didn’t appear pleasing to walk into. There were lights out, dolly’s in the middle of the floor, and various other things.
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November 2021 by Seaview
Extremely knowledgeable employees and personable service. I wish prices were a little less expensive.
