-
February 2024 by Elston Turner
i have great experiences at all these Smoothie King shops in Mobile, AL on Hillcrest Road, Airport Blvd, University Blvd and also on Dauphin Street. The majority of times is Smoothie King on Schillinger Road. Stop at any
-
January 2024 by r
love this location but it is absolutely ridiculous that it gives you a tip option when you order online, but then tells you that the store does not accept tips. way to show how you treat your employees!
-
January 2024 by Briana Middleton
I always come here. No problem, always fast, but yesterday I got a smoothie and on the way home I started to drink it, and what I assume is either a white piece of plastic or small white rock came from the cup, I think nothing of it and just throw it away, until I find 3 more in my drink. I don't want to hold it toward anyone. Just feel like everything should be checked before served.
-
December 2023 by Lee Lee
First time trying. I like the smoothie. A medium should last 3 days!
-
November 2023 by Corey Lutman
I have been a customer at this schillinger location for many years and always been very pleased until about a month ago. In the last month I have been by 4-5 times and each time I was the only car in the drive through and had to wait between 5-10 minutes before they would come back to the intercom, as well as the attitudes of the employees were rude and disrespectful. Did not get a choice of plastic or foam, when I asked the employee which of my 2 smoothies were what flavor, with an attitude was told “I don’t know” and the worst part was my smoothies didn’t at all taste like what I ordered. I hate to complain but for the money I spend I expect at least decent service and to get what I payed for. These particular employees are younger and I feel like they should be trained better or better supervised.
-
August 2023 by Theresa Ross
I was visiting Alabama for the weekend and heading back to GA and decided to order a Acai Bowl with strawberries, mango. Blueberries, granola, drizzle raw honey ? The service was great! Thanks ladies very nice and pleasant 10/10 will return again ???
-
August 2023 by Rae Gee
I visited this location on 7/30/23, walked in greeted everyone with a hello how is everyone, the only response back was from this sweet young lady Aniya as the other 3 young ladies looked as if I said nothing and went on talking amongst themselves. Aniya took my order gracefully. I walked to the other end of the counter, waited on my order for a while watched the 3 ladies sit and complain about their owner. No one was preparing my order so Aniya walked over after she was done stocking and cleaning to get it done. I don’t know if it was just me being an African American or what but it was cold and bitter to the point of me feeling like I was being discriminated against. I will never come back here, I will drive to Government ST if I want anything Smoothie King.
-
August 2023 by Po-Ying Wu
# 7/30/2023Bad customer service that I have never had with smoothie king. Poor employee training with customer relation. Not recommend this location. I have told to my business friends, customers and sports friends not going to this location to be treat poorly. Stay away from this store~ personally I won’t buy any drink from them at all~=> Satisfaction 1 STAR# 8/9/2023 15:45 pm7/31/2023 10:19 AM - Response from the owner=> Owner quick responded quickly as expected. As a business owner I would like to give a thumbs up of quick action. Hopefully, focus on how employees serve customers with respect that’s how I and my employees treat my customers as well. Everyone deserves a second chance. I would like go back for a great drink. Good luck to you & your family.=> Satisfaction raising up 3 STAR
-
July 2023 by Andrea S.
Good chain, but the location is horrible for drive thru, it tends to bottleneck & a very long wait even though I used the app to order. This location is not just drive thru, it has a front entrance, so I recommend parking and going inside to get your smoothie instead of waiting a long time as I did if you are ordering using the mobile app.
-
June 2023 by Tanner Stauter
Absolutely disgusted by the service here!!! Insanity. Corporate has been contacted
-
May 2023 by Your Favorite Hooker
On May 10th at 1:57 pm the very elderly employee was dumping smoothies into the trash and then reusing the cups as if nothing happened. I would have never thought that Smoothie King would recycle cups I guess this is what happens when you get old and complacent you just treat the cups like they are your personal drinking cups at home. Wow, I would have never expected this behavior from Smothie King. She also used her forearm as a paper towel. What else are they recycling?
-
May 2023 by Meg G.
At about 4:15pm on May 4, I stopped at Smoothie King on Schillinger. My 7 yo son had just undergone oral surgery and was hungry. Upon my arrival there were 3 cars in line ahead of me. Nevertheless I had to wait on line for 45 minutes before getting to the window to pick up my order of 2 smoothies. I asked for a spoon for my son instead of a straw. I was told "no" they are for "bowls only". I explained my son just had oral surgery and could not use a straw. I was still told "no". I offered to pay for it. "No" again. I was told "there is no button for that". I also was told I could go "across the street and ask the ice cream shop for a spoon". I told the woman I would have to get out of the car and leave my son in the back seat and I couldn't do that. She just said "sorry" and that I had to purchase a bowl. It is incomprehensible that a plastic spoon would not be provided to a customer (even after I offered to pay for it), whose 7yo son was crying in the back seat, because the same was for "bowls only". The quality of customer service at this location is the worst I have ever experienced. The "person in charge" was rude, dismissive and should be ashamed of her behavior. Does Smoothie King not give their employees any common sense discretion to make exceptions to their rules? Denial of spoons that are wasted is one thing but to deny a child a spoon under extenuating circumstances which were easily verifiable is outrageous and speaks to smoothie kings greed at the expense of the customer.
-
March 2023 by Rana Reese
Smoothies are great. Customer service could be better and they close earlier then what they are supposed to.
-
February 2023 by Neil Swartz
Strawberry Hulk is where it’s at..you’re welcome✌️
-
January 2023 by M. S.
A waste of time. Store closes at 8:40-45 instead of 9 PM. Just a heads up that this location will randomly close ahead of the advertised hours of operation.