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October 2022 by MikelB B.
They are all very nice,considered and professional. They fill our prescriptions very fast. They remember your names and always say high. I like doing business with them a lot better than their competitors.
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June 2022 by Ursula A.
I been using this pharmacy 7 years and is always pleased and greeted with a smile and positive response and much respect.
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February 2022 by Todd T.
Although the owners are very business like and professional some of the staff neglect to look up customer info as requested resulting in being put on hold, hung up on, I don't know for an answer. And just poor customer service in general. A loss of one customer under these sercumstances could result in many more and or a slower increase in business.
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September 2021 by Tina S.
This is a local pharmacy and the pharmacist is Mr Mark. He is inside the Springhill hospital on the 1st floor. His customer service is the best I've ever seen! He's a very kind person and very professional. He makes sure you are comfortable and will answer any questions. If you can support this pharmacy, please do! I have always had a good experience and I fear these other pharmacies that are Corporate will put him out of business. He has competitive prices and a store with otc products should you need anything
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July 2021 by Garry Leiber
I can't recommend this pharmacy. On Feb. 03,2021, I needed to refill my prescription. My regular Pharmacy( Publix) was out and I decided to try Springhill @3715 Dauphin St. My medication is not covered under my health insurance so I've always used the Good Rx card at Publix.Publix only charges $10.40 when I present my Good Rx card.. When I went to Springhill they would not accept the Good Rx card and then charged me full retail of $58.00.They also required that I transfer my remaining refills of the prescription from Publix to Springhill or they would not fill the prescription.I felt like a hostage being blackmailed.I should never have let my meds run out, thus I only have myself to blame, Springhill took advantage of a situation and now I'm returning the favor by leaving this honest factual review.I totally was ripped off and I believe that the people of Mobile, Alabama shouldAVOID DOING BUSINESS WITH THISPHARMACY.. THEY ARE UNCARING AND ONLY IN IT FOR THE MONEY.The Pharmacist explained that he is an independent Pharmacy and he does not have to accept the Good Rx card. I understood perfectly what his message was,I hope he gets my message that people are not stupid and certainly don't deserve to be taken advantage of especially when it involves medication.Gary L.
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July 2021 by jaquis woods
Stayed in the car while my Husband went in. They were fast that day cause my husband was only in their for about 5 to10 mins. I thought the medicine wasn't ready but he said he had it.
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June 2021 by Gary Lieber
Rude Pharmacy staff. They told me they are independent and would not accept Good Rx. My insurance does not cover my medication. They charged me $58.00 full retail. My usually Pharmacy (Publix) was temporary out of stock. They made me transfer my prescription from Publix or they would not fill my prescription. DO NOT USE THIS PHARMACY. They don’t care about customers. Only the money. Pharmacy should not take advantage of people especially when medication is involved. I’ll never go there again.
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May 2020 by Steve M.
I've used Springhill Pharmacy for some time now. I have not had the pharmacist speak down to me nor have I had the staff be rude. I use Springhill Pharmacy because the chain pharmacy I was using has merged and bought so many other pharmacies that their customer service levels have fallen sharply. So I would not have used Springhill Pharmacy if they were rude or inefficient. My wife also uses Springhill Pharmacy and she is happy with all their services and her interaction with the staff.
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April 2020 by Cindy Morgan
I love this pharmacy and everyone who works there.They have always been so nice and very helpful to me. The Best Pharmacy there is!!????
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February 2020 by Kindal Reid Yessick
Fantastic pharmacy!!!! Love the service and staff!!!
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February 2020 by Kristin Parnell
great staff! they are always super nice and on top of all my prescriptions!
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February 2020 by Humaira Barnette
Great staff. Very timely on filling prescriptions. Always great service
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October 2019 by Simona Ghersi Newell
Rude people!
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October 2019 by Simona N.
Very rude employees! I had to pick up some pain medication for my daughter. After having spent half a day at the ER, I was extremely exhausted and the male employe kept yelling at me just because I couldn't understand immediately what he was asking me. The other employees were also unkind and uncaring. I gave them one star just because at least the medication was ready in a couple of minutes and was able to get out of there quickly.
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March 2019 by R K.
Friendliest pharmacy. Worth going in and not having a drive through. They always remember my name.
