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February 2024 by Sabina Durac
there is a more brunette girl there who don't want to help us at all they just want to stay all day And not help anyone she is a very bad girl there is a more brunette girl who has bube face
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January 2024 by Abigail Carau
When my husband and myself go there, there is one lady that always is mad. She give us bad service ? our second language is English and we speak very good, but she is the only one person in Mobile,AL that do not understand us??? ????I’ll have her name in comments next time when I need service there.We’re a big member from T-Mobile and she is not working for FREE! She gets paid to be there.
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January 2024 by Draquly
I get there a little before closing but they had already closed the doors before the set closing time. Best decision, I went to the AT&T next door and actually became a member!
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January 2024 by George Nettles Jr
I called in to get a phone for my daughterTo trade in for an iPhone I got talked to like I was the dumbest person on earth. After explain it againI was told I need to come in he should have said that in the first place!!!!! Like i don't know i need a ID. OK i was born yesterday!!!! Terrible Customer Service!!!!!!!!!
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November 2023 by Elizabeth James
It was very nice and clean. The lady named Ash was very nice and helpful. She was very friendly and customer service oriented.
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November 2023 by Martin Medina
Joshua was incredibly helpful. Had to add a sim to my new phone and made it quick and painless. Thanks!
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September 2023 by Christina Wilson
These people were awful!! Absolutely no help whatsoever!
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September 2023 by Jane Doe
As of. Now and with the information I have and from what I understand and my understanding come from the environment and people so if I’m in a dark place my understanding might reflect that but this place wasn’t helpful at all. I Had a thing from the mail that said I could get a free phone with a new line. It never mentioned an old line being swapped over the thing I received in the mail and online was straight forward easy to get and simple in words and terms. When I went to use the money or coupon I felt like I was asked questions I couldn’t answer and asked to do things I couldn’t because of my circumstances which I will gladly explain I if you promise to listen to me all the way through. Point is I felt like I was turned down because of the way I looked and because of my disabilities. -DC
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September 2023 by KRISTIE SLAWTER-JACK
Always such a long wait and only 1, sometimes 2, employees working. No one has that kind of time these days!
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August 2023 by Jacquista Montgomery
Clarissa and Ebony are the best.
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June 2023 by Jamie Hinton
Went in for a replacement device. Was available when they said it would be. In and out.
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April 2023 by Wendell Thompson
I love this phone company
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February 2023 by Javon James
I had just talked with an associate that was very rude. She said she was a manager however, she refused to give her name and refused to help me with the problem I was having. This occurred at the government street location. I do not recommend doing business there.
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January 2023 by Ricardo Campbell
Excellent customer service.
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December 2022 by Willie Ross
Nice People That Work There
