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January 2024 by kenneth Davis
Bad ppl inside
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November 2023 by Liza Smith
I have been a T-Mobile customer for years. The best T-Mobile store is on Airport from my experience with the employees.
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November 2023 by Jordan Williams
Nice staff and awesome customer service, always takes care of my phone concerns.
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November 2023 by gENTRY hANKS
Fatima was so kind and helpful. She was very knowledgeable and solved my problem like the pro she is !
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September 2023 by Victoria Pruette
Very friendly and helpful employees
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September 2023 by Tracy Coleman
Great cellphone & wi-fi service
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August 2023 by Mjill G.
Terrific service from Stacey. Really explains things well and works hard til she gets the job done - and is there for you when you need help in the future. Most impressed esp after being at A T &T for many years.
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May 2023 by Lewis Watson
Awesome staff very knowledgeable an helpful
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May 2023 by Kristen Dawson
Very knowledgeable, friendly employees. Unfortunately I wasn't able to set up service because of a fraudulent Sprint account set up with my social security number years ago, which I had been assured was resolved. The employee (Ash) assisting me did their best to help but I will have to contact customer service Monday morning.
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April 2023 by Deborah Pugh
Excellent customer service.
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January 2023 by Albert Randolph
They were excellent , helped with no problem , very helpful
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December 2022 by yolanda graham
You have to wait too long for service, they need more employees working daily so customers don't have to wait so long to be served
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November 2022 by Teresia Jones
Staff was friendly and quick. He switched 3 of my phones
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November 2022 by TJ Vannavong
Always have what I need, if they don't have it. They will go get it for you!
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October 2022 by Chris Mcleod
Upon walking into the store I was greeted immediately by a store associate. They helped me as much as they could, but at the end started to defend the company. They advertise for 99% reliability however when you go in the store they show you the coverage map and it's no where near 99%. The associate was only able to get $30 off my unexpected $109 bill for a hotspot. After being told I wouldn't get charged prorated amount for the ironically terrible service received in several states, in the metropolitan areas, I tried to cancel and they refused to call corporate to get my porting pin. After months of unreliable service and my lively hood being at stake this was the final straw. I proceeded to cricket which I had service with in the past and they offered me a good deal to come back. They still needed the pin to port over my number. And finally a gentleman a bit younger helped me breakaway from T-Mobile. I have worked customer service all my life and even for Global Corporate IT Analysis for a major oil conglomerate. I have never experienced this level of unsatisfactory service from any company. I would add more details and be grammatically correct, but this company has thoroughly shown me they don't care about anything but sales and money.
