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January 2024 by msnycc33
I've had a storage at the airport location for almost 3 yrs now and I wish I could give that location 100 stars on how clean they keep the property inside and out. My things look just like when I stored them. No dust, no dirt no bugs or even spider webs in the unit. What touched me the most to give a review is the Mgr Cody. His compassion to my unfortunate situation these last few months and helping me not lose some very sentimental things to me was beyond any gratitude I could give. The storage Mgr Megan was just as nice and pleasant to speak with. From the bottom of my heart... THANKS YOU!!!!
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November 2023 by Amanda Romero
Went in to pick up a trailer rental this morning. Ty at the front desk has great customer service! Even the gentleman that was before me when I got there received friendly service. He got me hooked up and answered all the questions I had in regards to my rental. I appreciate him giving me a good laugh and smile to my busy day of loading and moving!
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November 2023 by DEVANARAYANA RAO M
The experience was excellent. Easy check-in and return. Reasonable price. They pickups, trailers and moving trucks. Storage rooms available. Open all days. Located in an accessible area. Have moving supplies for rent and purchase.
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October 2023 by Earl Clark
Brian at check-in and Chris at returns were super helpful and professional. They are an asset to your company. Would definitely use this location again!
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September 2023 by Samantha Harris
The absolute best in everything! It took me less than ten minutes to walk in and drive off with my rental! The truck and store were clean and the employees all provided superior customer service. If ever you need a rental, this place should be your first choice!!!
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September 2023 by CailTheGreat
Absolutely amazing service, I was silly and accidentally made the reservation for a day later than I needed it, and they found a way to remedy the issue immediately. I will definitely be coming back for all future needs!
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September 2023 by Veronica Robinson
I wouldn't recommend u-haul to no one because the customer loses at the end. You charge for the rental of the truck, insurance is not included, charge per mile (oh it definitely adds up), and then the customer has to put gas back in it and only a few hours to use it... Definitely a NOO!
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September 2023 by Patsy Bradley
Always have a great experience. Used in store check-in & out and with app. Staff have been very accommodating.
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September 2023 by endITnow Mobile
Everything went great! We are so thankful for the use of your U-Haul vehicle. All of your U-Haul representatives were very courteous and professional. We highly recommend U-Haul!
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June 2023 by Aubreanna Rose
Cody hill is very rude and has an attitude as well as a lot of his coworkers I use to love this location I have rented many uhauls from this location but this is my worst experience I definitely won’t be back
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May 2023 by Jeffery ROBINSON
I gotta say … This location was really good.We had to move our son off South Alabama but we didn’t have a truck so we chose to use this location and wasn’t disappointed at allPaid around $130 which isn’t too bad*** Side note … You cannot rent a van unless your a Mobile, Alabama resident ***We would most definitely use this location again
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May 2023 by Mer1in Perdolative
Went in here on 04/27/2023 and was waited on by a young man named Chris "if I'm not mistaken" and he was a very polite and friendly young man. He deserves a pat on the back from management. Maybe even a raise. It was a pleasure doing business at this location.
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October 2022 by Sky Hansen
That sky guy pretty chill no cap that dude deserve a raise
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September 2022 by Lagor_Nai
Truckers: a little tight but easy enough. Quick unload. Dock right in front of building on left as you pull in.
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July 2022 by Michael Galvin
Great experience at U-Haul today. I was scheduled to pick up a trailer to move my daughter home from Auburn, but there was an electrical issue with my truck, so the blinkers didn’t work. Cory diagnosed and fixed the issue, working on his back in the rain to make the repairs. Nice guy, great attitude, and mad electrical wiring skills! If you need to rent a truck or trailer, I recommend U-Haul at 200 W I65 SERVICE RD S, Mobile, Al Mike G.