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February 2024 by Star Brackin
Jeremy was extremely helpful and took his time and was attentive even though I walked in 20 mins till closing. He was quick and detail oriented. He is extremely professional and good at what he does !!
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February 2024 by Marilyn A
I came in and literally said “I don’t know how to be much of a girl. I need help with picking out makeup!” And Suzanna helped me perfectly! I knew i was in the right place and with the perfect person to help me bc her makeup was on point! The girl at the register helped me out too! I will definitely come here again for my makeup necessities!!
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February 2024 by Josh Fusilier
As a person that has never been in Ulta, Mrs Leia was exceptionally helpful! I was the proverbial “deer in headlights” but she made it easy as pie! This particular Ulta’s customer service is top tier and should be a standard across retail! My girlfriend sent me here for lashes and I left there wanting to be a patron! Big ups to ulta
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February 2024 by April Chambers
Alyssa was amazing!! She helped me find my shade for a concealer and was super sweet to me. Highly recommend. ? my favorite ulta for sure!
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January 2024 by Faye Huffman
Love everything ❤️Tiffany and Suzanna were amazing ?
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January 2024 by Leilani Holston
A great experience today and courteous staff! Shout out to Alexis for helping me with brow colors, they’re tricky! And Sheri and check out for assisting me with my gift cards and transactions!
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January 2024 by Sybil Humphrey Rivers
The most precious person work in the salon!! Terry we love you!! The Manager is also #1 !! We are always welcome by the store team with friendly words and everyone is so helpful!!!
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January 2024 by Brooke Caballero
It was a great experience. Hunter helped me with my skin care and my daughter loved her hair cut.
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January 2024 by Monshetta Jackson
Excellent customer service!!! Thanks to Jeremy, Eli, and Heather!!!! I would buy anything they would recommend!!! I truly felt beautiful for my class reunion!!!!
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January 2024 by Shakara Harris
I would like to personally extend a tremendous THANK YOU to Jeremy who is an employee at the Ulta beauty store on Airport Blvd. He turned what was an annoying shopping experience into an excellent/appreciated one. I had been in the fragrance section for about 20 minutes with no assistance. When I first made it into the section there was a young lady there assisting a customer. When she was done she stood at the same counter as me straightening the displays but said nothing (hello, do you need help finding anything, etc). No worries because at the time although I did need assistance, I was waiting on a call back because I wanted to be sure that I was asking for the right cologne for my son. Another customer walked into the section and she immediately approached them eager to assist. While still waiting on a call I walked around a bit and walked back to the fragrance section. Once again, no greeting. She and I were alone while I sampled some perfumes before two young ladies came to start sampling perfumes. She again stopped what she was doing snd eagerly approached them to assist. I stepped out and back in the section two more times with the same effect until Jeremy finally came (literally out of nowhere lol) and asked if I needed help finding anything. I then showed him the cologne I was looking for and the box it was in since it wasn’t on display. I also asked him about a perfume my niece mentioned and he directed me to that and also helped me download the app for deals as well as showed different gift sets they had in the store. The young lady did approach us while he was assisting me but I’m sure my facial expression let her know that her assistance was no longer needed. I came back in a couple of days later to do a pick up order for what he assisted me with but he wasn’t there. Just wanted to let him know that he was very appreciated and I’ve compared him to everyone in customer service while holiday shopping! BE LIKE JEREMY! ?
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January 2024 by Evelyn Moore
Good customer service and support
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December 2023 by Charles Bryant Jr.
Although it was my initial visit to Ulta, I was impressed with the level of customer service provided. Despite the store being very busy, the associates excelled in delivering impeccable service, even under high pressure. It makes me curious to experience the awesomeness of their associates on a regular, less hectic day.
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December 2023 by Viviane Hentschel
This is what companies are looking for in employees in the retail world:- wowing the customer- going above and beyond- going the extra mile- being happy and smiling- empathizing with the customer- staying calm despite stressful situations during the holiday shopping seasonLiam, Haylee, Suzanna are embodying all of those above mentioned qualities!Kindale, you are a great manager, thank you for matching me with those great people and completely turning around my bad experience I had at the other location!
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December 2023 by Samantha Anderson
Eli Crawford did my make over using MAC I felt so special he really did an incredible job and store manager and staff so helpful so friendly fabulous times 100000000
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December 2023 by Shana S
I always visit Store 478 whenever I have to take care of my beauty needs. It’s a joy to visit this store. I have an amazing experience every time and never fails. The staff there are so nice and I leave smiling after breaking my pockets lol. Today I had the pleasure to work with a few members to make my experience even better with Tiffany, Shery, Eili , and Hunter. Love this store… keep up the great work
