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July 2025 by Irina Hamideh
I went there to print out insurance card for my vehicle. For such a simple service, they charge $2 for forwarding and 25 cents for each black and white copy. The charges are not an issue, but the service is. They printed the cards microscopicaly small and justified it by it not fitting the right way. That just shows their attitude towards work and treatment of their customers. I personally would be embarrassed to give a non-functioning copy to the customer after charging him/her for it.
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July 2025 by Deirdre Gary
Convenient location and good hours.
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July 2025 by Josie Baygents
They process your order without asking ANY basic service questions. Apparently you have to ask them to staple pages together. I wasn't aware you had to request, nor was I ever asked for the 300+ printouts I had if that was something I wanted. It was presumptuous of them to assume I know what services they do and don't provide. They also almost forgot half of my order and almost sent me off incomplete. This is overpriced for the absolute bare minimum and lack of customer service.
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July 2025 by Aisha Davis
I’ve always had a pleasant experience. Sometimes there is a wait due to the amount of consumers using this location however, it’s been worth the wait. Good customer service!
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May 2025 by Christina Laird
I'm always in and out pretty quickly.
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April 2025 by Richard Lam
The two ladies that were working up front were very nice to me. I never shipped a package out before, and they were very helpful, this only took about two minutes for me to get everything taken care of, despite there being a bunch of people in the store.👍👍
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March 2025 by Allena Williams
Convenient and fast
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March 2025 by Lalonie Farnell
They are kind, helpful and efficient.
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February 2025 by ann vu
Terrible customer service, the lady owner/manager or whatever she is was extremely rude. I brought in a package and got yelled at over the counter in front of everyone that I couldn’t use my box. Instead of offering to help with the situation, all I got was a nasty attitude 🤮 This place is a disgrace, I would give it a negative 5 star if I could.
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February 2025 by David Leon
Super-fast business wrapped up in here with no worries. Store was clean, associate very friendly, likely we'll be back.
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February 2025 by Paul Bakun
I moved to Mobile 4 years ago and have been using this store on a weekly basis. The excellent customer service and reliable delivery is making me choose this store location. The people here are always friendly, despite long lines sometimes and frustrated customers they greeted me with a smile and made sure I didn’t miss anything for my package guaranteed delivery. Keep up the good work!
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August 2024 by Olvan Umanzor
This is my favorite UPS Store in Mobile. I really shocked to see these negative comments because the staff is top notch very friendly and efficient. I know sometimes they have long lines but the lady’s that work there do their best to get the customers in and out in a timely matter. Please don’t believe these reviews.
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August 2024 by Lucy Reid
The same girl is always working, and she takes her time doing everything. There is always a line because she doesn't care about people's time and this past time, she was rude to me for no reason. Not a fan of this location, won't be back.
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August 2024 by cole appelman
great and friendly customer service
highly recommend this store
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July 2024 by Alandra Coleman
Horrible customer service. Will not use again. Handed my ID to him in his hand. He laid it on the counter. Then brought my package and set it down. Not a word. After I stood there a moment he says you can pick it up.
