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March 2024 by Australlia Bolton
Yes I love Mr David he was very nice and humble with explaining everything to me I love how it was so easy to do it all at the same time, definitely will be referring more people to him
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March 2024 by Warren Thompson
Greetings in salutations, I would like to shout out Mr. David for his hard work here at the Woodforest national bank. He’s very professional, respectful, and humble Mr. David have help my family and friends. I love his spirit and the way he speaks with the customers.
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June 2023 by Joseph Bembry
Everybody's kind and friendly there's never no waiting time the practically like family now the memories love you all God bless
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July 2022 by Rosemarie. Frei Parker
whoever said not professional is a lie very professional sweet and fast
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July 2022 by Chandler Sullivan
I had just called them to check my balance on my credit card and I woman answered the phone and basically told me I could “just check it at a atm”. Ma’am… that was so rude her name was Shirley. Been banking with them for two to three years now and never had a problem until now.
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November 2020 by Lloyd Weaver
I have been using this bank for over two years I got the 500 dollar overdraft since me and my wife got are first apartment we had nothing and had to keep using the overdraft pretty often there is a 30 dollar overdraft fee for anything over 1 dollar over witch is fine with me. How ever out of the blue they tuck the overdraft away and told me I have done to many over drafts and I could over use the over draft again in 30 days. OK fine after 30 days I got in a tight spot due to covid19 Palmer Toyota said we could only work every other day to lower the risk of getting covid but I still needed food and gas and rent even if they didn't charge a late fee it still had to be paid but can't overdraft.so after the 30 days the overdraft still is not working they said oh well it's going to be 60 days not 30 nope after 60 days still no overdraft once again I ask them why then I was told oh it's going to be 90 days for a cool down nope still no overdraft so once again I asked why no overdraft and was told oh it's has to have a full 6 months for its cool down. OK FINE! well even after that still no overdraft so again them why and they say I have to resign up for overdraft then it will finally work after 24 hours. Well still no overdraft after 6 days so again I go and ask why no overdraft and now they are telling me I can never have overdraft there again due to how many overdrafts I have made like a year ago. Like I said I needed over draft due to moving in are first apartment we needed everything so yes I used overdraft often they ALWAYS got there 30 dollar overdraft fee and the were always paid back and had a positive balance the following week we just had are first child so it would really be nice to know if I need to use overdraft I could but no giving them 30 dollars is not good enough for this joke of a bank. And also at the time I started a new job at Toyota as a tech so I needed overdraft to help get tools I did not have new apartment first child new job but now no overdraft with no warning and nobody knew at that bank why all I was told was next month next month them clown don't know anything.
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June 2020 by Kawee Msp
My card was compromised and I needed a new card. I got to the branch a few minutes before closing the clerk was the sweetest and stayed passed closing to get me taken care of! Great banking experience for 10 years strong!
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June 2020 by Ohana 831
NADIA at this location needs a RAISE!! Running Practices/clinics, my main goal is patient care services & training the right people. This day an age that’s hard to come by. But Nadia, proved GREAT customer services till exist. My family member & I walked past bank table that had brochures & business cards out. A gentleman came out of office & clearly bank was closed up, so I told him it’s ok, we will come back when they open tomorrow. Here comes Ms. Nadia & another lady coming out from back & to my surprise she took the initiative to say “don’t worry I’ll stay to help you both.” 15 minutes after they close & 10 minutes later(or more) we both signed up. ThankYou again for the Excellent customer service.
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February 2020 by Joseph Rudnicky
Real slow here in mobileI been to lots of woodforest banks all over the United states and the Woodforest here in mobile are the slowest people i ever seen 15 to 30 min to cash a check other Woodforest 2 or 3min.
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January 2020 by Sherrie Foster
Always very helpful and friendly.
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November 2019 by Winnie Lins
Takes money from your account without being authorized
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February 2019 by Sally Ann Davis
Each visit has always impressed me with their professionalism and friendliness. I would totally recommend this branch to anyone.
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July 2018 by Vivian Delobelle
very professional
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June 2018 by Malcolm Moultrie
Great Bank, Great employees and great banking Hours!! Your In and out in 5mins time! I would most definitely recommend this Bank to my family and Friends any day!
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June 2018 by Kierra Ealey
Im currently here at their branch waiting for someone to assist me but literally no one has come yet and its been 5mins. I've called they're branch number twice since Ive been here and got no answer! Highly unprofessional.