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February 2024 by M Alexander
If i could give them negative reviews, I would! My friend took an older car in to get an estimate on repairs. Instead of an estimate, they “fixed” the car without her permission and charged her over $3000. What dishonest people. I would be afraid to buy something from them.
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September 2023 by Jeremy Lewis
Service center is a joke took my truck in for a alignment they claimed it couldn't be aligned as it needed Pittman arm tie rodes and ball joints along with brakes. I'm a mechanic myself so I went home and looked it over and low and behold none of these parts are warn to the point they need replacing. They were just trying to rip me off.
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August 2023 by James P.
I had a warranty issue with my 2020 Silverado and Lee Moror Company provided professional service while dealing the repairs. The paperwork was handled by them and repairs were made in a timely manner. I will definitely use them again in the future.
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April 2023 by Todd Sobel
Wowza, let me tell you about my adventure in search of the mighty Denali Ultiamte! After a month-long pursuit, I finally found my holy grail at Lee Motor Company! But wait, there's a catch - they were three hours away from me. I called Phillip Allen at 8:37 AM, and he immediately became my superhero salesman, swooping in to save the day. Four minutes later, at 8:41 AM, we had a deal! Talk about lightning-fast service!But then the real question remained - how on earth was I going to get my hands on this beauty? Cue my knight in shining armor, Phillip, who offered to deliver the truck right to my doorstep, without even having to ask, and without any extra cost. The cherry on top? The delivery guys were super cool and had all the paperwork ready to go.In the end, it was hands down the easiest and most enjoyable car-buying experience I've ever had. Thank you, Phillip, and thank you, Lee Motor Company, for making my dreams come true and delivering them straight to my door!
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November 2022 by Michael Adams
Saw a new 2022 Chevy on their website site that was interesting for our daughter so my wife called and the lady on the phone 1st couldn't understand that she wanted to talk to sales then transferred her to nowhere so my wife hung up after about 10 minutes of waiting for nothing. I drove up to look at the vehicle and there was no one in the show room and no one at the service desk so I finally found someone called the "consultation" person. He couldn't tell me much about the vehicle except that it was still in route to the dealership and not even there. Finally found the only salesman on duty and he said the vehicle might be in on December 7th but it was still on a boat and that they would not negotiate from the windows sticker and they make you buy a $2500 warranty whether you want it or not. This is definitely not how to do car business. This is definitely not how to be a small town dealership and service your local customers. Please close up shop. No one in Monroeville needs to be treated that poorly just trying to get info on a car you don't even have.
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July 2022 by Steve Tucker
Sold truck call several time about the credit on extended warranty send in everything that they needed but never receive the remaining credit for warranty. Would buy another truck from them or refer them to any one.
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May 2022 by Susan Webster Helton
Our family has bought all our vehicles here for roughly the past 15 years, about 8 altogether. We won’t go anywhere else. Shane and his staff always treat us right, including fair pricing and service after the sale. We have nearly always had our new vehicle delivered right to our home, signing paperwork and all right at the house and then taking our trade in back to Monroeville.; always a quick and easy process, especially us being in Atmore. I couldn’t be happier! Thank you Shane, Mr. Allen and Brenda for helping me get my latest ride, my new Buick Enclave. ? You won’t go wrong at Lee Motors.
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November 2021 by Brandon Ritchey
I wouldn’t do much as let this dealership wash my car. After witnessing the shady and borderline line illegal practices of selling cars and trucks they don’t even have and then failing to deliver on their promise for almost 4 months, when we were told it would be ready within 2 weeks. After 4 months this dealership felt it was fully ethical to force us to trade in the car we never even saw or had the chance to and then pay $5k more just to be able to get a truck at all, no apologies or remorse whatsoever. When we finally had the second truck delivered, FOUR MONTHS LATER the sales manager called and yelled at us because we took too long filling out the paperwork and told us he didn’t appreciate us wasting his staff members time when we took the 2 mins to copy the paperwork they forced us to sign but refused to leave us a copy of…. after waiting for 4 mos for a truck we already were making payments on. Again, no remorse, no ethics, and no care for their customers at all. STEER CLEAR AT ALL COSTS. Deal with a dealership with a moral code instead.
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October 2021 by Paula Jackson
Had a 7:15am appointment which I made a week ahead of time. I travel for my job and I’m in that area once or twice a week. Needless to say they did not get to my car because of an emergency. That’s all well and good and sorry about that, but they did not call to let me know. I called them for the status around 11:30 and 1:30 and my car was still in the same spot. So my car would have been there all day for nothing and I couldn’t leave it overnight because I wasn’t coming back until the next week. Will not waste my time again.
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August 2021 by Jennifer Phillips
I called online to finance a jeep. I waited days for a call back from Wendy and never received one. I called again and Wendy told me the finance manager was busy. I waited another week...still no call. I checked the company's facebook page to then see it had been sold to someone else. It just would've been nice to know that they didn't want my business instead of leaving me in the dark.
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January 2021 by Jansen Henry
Called multiple times and they couldn’t get anybody to help me I don’t think they really care if they get your business or not!
