CVS Pharmacy® in MONTEVALLO is a reliable destination for managing pharmacy, health, and wellness needs. With locations open 7 days a week, customers can conveniently access prescription refills, vaccinations, personal care items, pet supplies, and healthier snack options. The business offers value through weekly deals and the ExtraCare® rewards program, as well as time-saving options like same-day delivery and free in-store pickup. However, some customers have expressed concerns about the store's approach to self-checkout. While the staff is generally described as helpful in locating items and assisting with tasks like photo printing, there are reports of customers being directed to self-checkout even when there are no lines at the regular registers. This practice can be seen as disrespectful, as customers prefer to be served at the register, especially when they have only a few items. The self-checkout process is also described as awkward, with staff members closely monitoring and guiding customers through the steps, even for experienced shoppers. Overall, CVS Pharmacy® in MONTEVALLO aims to provide a convenient and valuable shopping experience, but the management of self-checkout and customer service could be improved to better meet the needs and preferences of its diverse customer base.
Easy. Convenient. Courteous. Good communication. Overall a great experience.
February 2025
The team at cvs is the best. They can do anything, from help you locate the right item for your needs, to helping you print pictures at a moments notice. They don’t mess around!!
October 2024
The employees are always super helpful qnd sweet. Thank you tothe cashier that was patient and helped me.
