CVS Pharmacy® in MONTEVALLO is a reliable destination for managing pharmacy, health, and wellness needs. With locations open 7 days a week, customers can conveniently access prescription refills, vaccinations, personal care items, pet supplies, and healthier snack options. The business offers value through weekly deals and the ExtraCare® rewards program, as well as time-saving options like same-day delivery and free in-store pickup. However, some customers have expressed concerns about the store's approach to self-checkout. While the staff is generally described as helpful in locating items and assisting with tasks like photo printing, there are reports of customers being directed to self-checkout even when there are no lines at the regular registers. This practice can be seen as disrespectful, as customers prefer to be served at the register, especially when they have only a few items. The self-checkout process is also described as awkward, with staff members closely monitoring and guiding customers through the steps, even for experienced shoppers. Overall, CVS Pharmacy® in MONTEVALLO aims to provide a convenient and valuable shopping experience, but the management of self-checkout and customer service could be improved to better meet the needs and preferences of its diverse customer base.
The pharmacist and techs are always polite and helpful..
February 2026
CVS has given me 14 years of pleasant experience, but just recently a new pharmacy member has made the experience... uncomfortable. This woman seems to always carry around an unnecessary bad attitude and she has poor customer service/ poor people skills. Hope to one day feel the happy and welcoming experience again at the... read full comment
December 2025
Scout and Reese made my trips to CVS this weekend very good. They helped me find what I needed, were courteous and patient as I was having trouble with Kodak kiosk,,When looking for pharmacy item another employee also super helpful...Great Experience ! Not big box store aggravations
