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November 2023 by Chanele Lewis
The absolute worse company in the entire world. And the sad thing is in Montgomery Alabama you have no option to use any other company. And the comment I read when she said when you walk inside to pay expect to get treated like you are going to see a probation officer is an understatement. She took the words out my mouth. It’s not fair how they treat you and God ain’t sleep. I pay my bill tho always. Ain’t got a choice
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September 2023 by Matt Barnes
Very nice people
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March 2023 by Jesica Romano
No answer waiting for more than an hour
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March 2023 by Claude Ewin
All customer service I have spoke with on the phone, are outstanding!!! Keep up the wonderful customer service and have a bless day!
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February 2023 by James Phillips, Jr. (Chuck)
In & out
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February 2023 by Cindy Bowden
Bought washer anddryer through Power Co. Little over a year later my home went up in flames due to electrical shortage and I still have to pay off the balance . They said the ins I was paying for only covered maintenance . You know they had to have some kind of coverage for total loss. Of course I have to pay it or I can't get my power back on. I will never buy anything from them again. I still owe 1264.49 and I got them a year ago in July and home burned down in not. Paying 57 a month
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January 2023 by Ramona Howard
My bill is too high … this is ridiculous
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January 2023 by Phyllis Sankey
Quick and pleasant, friendly
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January 2023 by Susan Bridges
Talking about expensive. OMG have candles on back up dealing with Alabama Power.
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January 2023 by Carrie McGallagher
THE WORST POWER COMPANY EVER. Turned off my power over their inability to read a deed and move the bill to my name. Came home to power shut off with 20 degree weather. They lied to me and told me it wouldn’t be shut off!
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January 2023 by Summer Lovelady
If you go can go with central Alabama over this, DO IT! The bills are outrageous and the power can't even be kept on. It goes out MULTIPLE TIMES A WEEK when Alabama eclectic can keep theirs own. MAKES NO SENSE DEFINITELY A MONOPOLY
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January 2023 by Barco Blanton
Apc will not help or change due dates for SSI recipients who get paid either on the first,second and third Wednesday of every month.they said they will not and cannot change this and send e mails to harass
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January 2022 by L. Robert Robinson
Did an excellent job helping me fill out forms to receive a water heater on promotion
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January 2022 by Cates Cube
Alabama Power yes was out due to an F1 Tornado but I expect that in this area as this is what happens in KY a lot. I like the ability to call and get a time estimate of when they will be out and it appears to be a timely response.
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January 2022 by D Phade
Absolutely horrid customer service. They will not provide an inch of wiggle room if you fall on hard times. Beware.
