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February 2024 by mark taylor
Staff not very knowledgeable
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October 2023 by JD
Awesome Car show event. This was the 4 Annual and the weather and staff were amazingly awesome.
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June 2023 by William
Retail shopping on base. Clothes, electronics, outdoor, appliances, etc. Like something between a Kmart and Target and Sears. They now have a self checkout.
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June 2023 by Diana l Smith
Love it there, customer service was excellent kent
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May 2023 by Victoria Lambert
Facility isn't very clean. The lines are long and slow and it's not because the food is great and the staff is nice, complete opposite actually.
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April 2023 by Carolyn “Mama Wolf” Shippen
Love, love the clearance racks they have every season
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April 2023 by Mark
Nice visit. Found items only available on base. Walmart has much cheaper prices.
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March 2023 by Benny Mcmunn
Had the best experience with Rita in the electronics department. She is an awesome customer service representative. AAFES at Maxwell AFB is lucky to have a person as great as she is to take care of customers. She was very helpful to answer all my questions and very knowledgeable about the products I was interested in purchasing. She deserves to be recognized by AAFES management for she is Awesome!! I tip my hat to her and wish her the best of everything. God bless Rita.
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March 2023 by Taylena R.
purchase a 50.00 vanilla gift card on 3/5/23, and call the number on back of card to get it activate. To my surprise the card was activated as soon as I purchased the card from the bx and I didn't get to add my card number, expiration date or zip code, as I usually do after I purchase a store vanilla gift card, all because the card was already activated when purchase at the maxwell BX. Anyway, I was about to hear that 50.00 was on the card but as soon as I hung up the phone, tried to make a online purchase the card quickly had a 0 balance. I'm out of 50.00 bucks already. Just beware of this if you're buying the vanilla gift card from the BX. The store manager told me there was nothing they can do about it, and yes their cards are immediately activated upon purchase. Never had nor heard of this. I activate gift cards myself once purchase Beware
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March 2023 by Mike McDonough
Very nice base exchange. Great selection of products. Do wish they had more tools though. Aside from that, very nice shopping experience.
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December 2022 by Bob Brouillard
Clean, good coffee, large beer selection
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October 2022 by Denise C.
Today I went to the Maxwell AFB Exchange. I had a mixed reaction. Most of my experience was positive. People at the front, at the vision center, at the jewelry counter, and at most of the businesses there were very positive. They were having a health fair with people from the community which was also positive. The one negative reaction stood out. I asked a woman if the cupcakes were for the customers. She said she didn't know anything about it. I noticed that there were specific people gathering around them and noted that it probably wasn't for me and started to leave. The woman became arrogant and rude. I continued to walk away since I did not want to engage in that conversation at which time she became louder and more rude. I walked out the door but was struck at the level of her anger and negativity. That is somebody that either needs training in customer service or should not be working around people at all
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September 2022 by Grayling Chestnut
Being a retired veteran, it is not often that I have the chance to visit the PX. However, when I do I am not disappointed.
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September 2022 by Scott A
Had exactly what I needed. Just got to know what Bx carries versus what to expect at Commissary.
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August 2022 by Chad Crutcher
Decent sized BX with a few shops in the main hall. Definitely better than Beale's BX, so that's a plus. The only complaint would be the U.S. Patriot needs to re-stock more frequently. Also, you can get the same Under Armour t-shirts inside the BX for much cheaper than what U.S. Patriot is selling them for.
