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July 2023 by Brenda Poole
Staff was friendly and helpful.
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August 2022 by TERRi FARRELL
They open at 9 but opened the door to ask me a question as if I was talking to themAnd then preceded to close and lock the door again instead of opening it to serve meBad customer service indeed.
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October 2021 by KARMA KASH
Since they switches it’s harder to get someone on the phone I have questions about a new card
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August 2021 by Easterling Carpenter
I feel like I was well attended when I went. Morena, my teller treated me very well and helped me in my unique case and was patient with me. They were pretty busy so it took a little longer but it was done.
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August 2021 by Michele Mcleod
Yesterday my teller Morena was very rude. And today I have been calling the branch for 30 mins back to back and the phone rings 5 times and then hangs up. I am not sure how they keep their business if this is the service they give?
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August 2021 by Isyss Moon
There are a few individuals that need mandatory customer service training. There is no reason to catch an attitude with someone coming to do business with this company.
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June 2020 by Fransisca damayati
Bad service. Rude teller. No one is friendly in this bank including the branch manager. You better change the manager before I move my account to the other bank. BBVA has a ridiculous policy. I have to pay $ 4.90 every transaction for get a change. No wonder BBVA has a bad review in every branch.
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August 2019 by Judy Thomas
I am selling my house and the buyer is getting the loan from this bank. The contract closing date was May 31st. It is July 8 and we still do not have a closing date and time. I have brought and sold 8 houses the longest was 45 days. Today is day 74 since we signed the contract. That is ridiculous!! I would not recommend this bank to anyone.
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January 2017 by cindy whitaker
They suck
