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March 2024 by Antonio Brown
This is for PNC as a company, not the branch location.Outside of the performance wallet app, the bank is trash. This is the SECOND time giving them a try & they're still not a good bank. If you sign up for the $200 incentive for opening a performance wallet account, they DON'T tell you that along with your qualifying deposits, you also can't spend any of your money because the account has to stay above the deposit amount..which was $1,000 for me. That literally makes 0 sense! They will NEVER get my business again! Underhanded business practices. No wonder so many of them are closing. Good riddance.
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December 2023 by John Williams
Mr King was great in helping me close my parents accounts after they passed.
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December 2023 by Dontavious
Nice people and I was in and out
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September 2022 by leo 365
Unprofessional, ghetto. Please don't put your money here they won't cover you in the event of fraud but they ask you a dozen security questions to access your account. Many times I've went to deposit money the ATM machine won't even receive the cash... they wouldn't cash my certified cashiers check because it wasn't from PNC. They charge money to make your money available faster. Please tell me what's actually good about this bank? I couldn't find anything can't wait to close it out!
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May 2022 by Herbert Smith
Worst customer service.
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October 2021 by Ida-Harvannish Barnes
I wouldn't even give it a 1 ,its actually 0 stars ! Susan and the branch manager are highly unprofessional!
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August 2021 by L. Robert Robinson
Excellent services, will be back
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August 2021 by Ms Slayton
Very unprofessional and Rude bank tellers.
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July 2021 by Robett Robinson
Excellent services, will be back
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December 2020 by Danika Frederick
Very unprofessional and Rude bank tellers.
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November 2020 by Wilbert Bell
I just love the employee there , they r so helpful and don't mind helping out n any way....I should have been a customer @this bank years ago...I'm happy!!!.
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May 2020 by Just 1 Man
Awful bank overall. And if you're African American don't even think about getting them to finance your vehicle. Once I had more money in my account than the vehicle cost and they still refused to finance.
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December 2018 by Vernon Hunter
I've been with them for many years. This is the best one and Zelda Rd.
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September 2017 by Tiffany Salinas
Terribly disappointed with this location, our account was frozen for 3 days and we were never given a clear explanation as to why!! I tried making a purchase and my card was declined, I was dumbfounded seeing how cash money had been deposited that day! The experience was overall ridiculous, unprofessional and extremely frustrating, we had no access to our money in the bank for no given reason!!!! Our cell phones ended up being disconnected for a whole day because we were not able to make the payment due to this, we're new in town and rely on our GPS in our phones to navigate us around town, extremely inconvenient!! My husand and I work 6-7 days a week during the day, we are hoping to have a chance to switch banks soon! I honestly do not feel comfortable banking with this bank, Ive had a bank account since i was 17, for the past 13 years and have never gone through anything like this!!
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February 2017 by Brittni Kester
Every bbva compass bank is awful. No one cares about their customers and i wish i never would have had my loan through them