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September 2023 by L Taylor
Cannot recommend Fastbreak and curbside service enough. Shuttle dropped us off at the car and when we returned it and employee drive us in our rental to our airline check-in counter at the airport. Car was clean. Drive great.
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August 2023 by Dominic De La Ro
I had a 6:45 pm pickup for a Budget car rental and arrived at 6:40 pm to pickup. Rental agent Tamilya Thomas informed me that she takes her last contract at 6:30 pm even though Budget car rental closes at 7:00 pm. Tamilya Thomas is very rude and does things her own way. It is amazing that these huge corporations hire people like Tamilya Thomas.On a previous visit here, she ran a credit check on me even though I had a major credit card. I am puzzled by her behavior.
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August 2023 by FourKings PokerTour
I like the fact that the rental car location was located inside the airport. I also would like to say that Katteria was extremely nice and she knew how to pronounce the word PECAN!! LOL!! She got us in and out very quickly. She deserves a raise!
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August 2023 by Brian M.
Garbage. I went to the desk to pick up my vehicle that I ordered online just a few hours ago and they went through all the motions such as taking license and credit card. Then they ask oh did you order this today? Yeah the websites aren't updated. We do not have any availability today. We can let you know tomorrow if we have anything...umm if I wanted it tomorrow I would've booked it for tomorrow. I'm at an airport you think we are flexible? We obviously most likely got off a flight and need a vehicle to travel...now?!? Please update your systems to show accurate inventory so you don't waste people's time.
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December 2022 by Andrew Videc
Be sure to either read your rental car agreement in full detail or have the front desk let you know of any odd rules and policies budget has. I rented a car from the Montgomery airport and drove it less than 74 miles for the time I had it. They apparently have a rule that if it's driven less than 74 miles that you will be charged 13.99 plus tax.I think that is a very dishonest policy to have. I will make every effort to avoid budget in the future.
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December 2022 by Keyosha Payne
They was inpatient and charged the wrong card I need up playing more then I needed
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December 2021 by J R
I rented a Hyundai accent for 6 days that cost me over $600. Nothing budget about these scammers
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September 2021 by K K
Very helpful good customers service representative is friendly and polite, I do recommend
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May 2021 by Kenyotta Davis
Very helpful good customers service representative is friendly and polite, I do recommend
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April 2021 by Jodi Heski
Rented a vehicle from Nashville airport to go to Orange Beach for spring break, first vehicle pieces of the vehicle started dragging on the highway ?Switched vehicles in Montgomery AL, the vehicle they gave us smelled like an ashtray, went back to switch letting them know our daughter is allergic to cigarette smoke, they stated that was all they had- at least 20 more vehicles in the parking lot. Called customer service for Budget and they told me “you can get it cleaned and we can get your money back”We are on vacation, we also need to now wash all of our clothes before even starting to relax ? DO NOT RENT FROM BUDGET
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October 2020 by Angela Smith
They said they was out of cars to rent bit their parking spaces are full of cars. They said they was on hold to be return to their other facilities.
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July 2020 by Anthony Palmer
Rental Agreement Number# 54272695I rented a Black Mazda CX-5 for 4th of July weekend in Selma, AL. Guess what, I picked up the vehicle and the vehicle was dirty and unsanitized for the second time with your Company! There was only one Employee for the counter when I picked up the vehicle, as a result; they couldn't leave the counter because it was busy. Therefore, I spend 30 minutes of my valuable cleaning and sanitizing your disgusting vehicle that your Company claim you do! I would like some of my money back for this Rental and I DO NOT want any Credit Voucher!
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January 2020 by Tim Claiborne
Montgomery Alabama Budget was awesome! Super clean car and service!
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October 2019 by Jerod S.
Terrible they can only rent out a car to persons renting and returning to the Same location on there own. They have no capability to rent out to persons dropping off at a different location at their booth, for that you half-to go through an ancient webpage or a phone call that uses crappy voice recognition to fill out your reservation cost me a $829.38 missed flight and a sit down with my boss never again
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February 2019 by matthew oak
I dont recommend this place