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September 2023 by Kristen C.
I wish I could give more than 5 stars to this office because they truly deserve it! Our pup was quite literally on his death bed on Friday! We were referred to them by our local vet and it could not have been a better referral. We drove an hour and a half to their facility and we were met with nothing but love and support and their extensive knowledge. Our pup Shadow stayed from Friday afternoon to Sunday afternoon with them. He was nursed back to health by all the amazing staff at this animal hospital. The staff is very knowledgeable despite our dog being a slight mystery case! They were constantly communicating with us and giving us updates! Our pup who normally doesn't love the vet was given so much love and attention that by the time we were ready to leave, he seemed like he wanted to stay! The whole staff at this office is so incredible and we are forever grateful for their support! Everyone with a pet needs a vet like this in their life! We will definitely be back! Shadow's new favorite place!
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August 2023 by Shasz
I've taken pets here for emergency care after hours and on weekends for close to 20 years now. They charge you $100 just for walking in the door and their services are more expensive than my usual vet, but when you have a beloved pet that is dying or suffering in some way and it is after 5pm or the weekend, your options are limited.While I've probably given them enough money over the years to have a new building wing named after me, I gotta say they've always helped my dogs and are good at what they do. They also have special diagnostic equipment like MRIs for pets that most places don't have and you may get referred here just for testing purposes.If you got the money, they have quality vets and equipment. If you don't have an emergency or serious problem, you're probably better off saving money going somewhere else. I have so many bills paid from this place for over $2K it isn't funny.
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June 2023 by Suzette Jones
They awesome I've had a fur baby there before this time and to send one of my babies to the rainbow bridge they were so thoughtful I have had furbabies before that died at a veterinary clinic this is the only one that gives your fur baby a thoughtful send-off they actually put your baby in a casket for very thoughtful and caring send off instead of a garbage bag it makes it easier to cope thank you carriage hills
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June 2023 by Victoria Lambert
Sad to say we had to have our baby put to rest. The facility took her in very quickly and made us feel very comfortable. They gave us all the time we needed to say bye and gave us lots of support.
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May 2023 by Jc B.
The professional and office staff are so caring and anxious to help. I took my cat to Auburn but brought him back to Montgomery to Dr Van Hooser, and it was the best decision I could have made. In emergencies my little guy has seen Dr Carswell and another doctor and I have been very pleased with all.
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May 2023 by K Ann Wyse
Wonderful staff busy place. Taking good care of my dog who had a stroke in his spinal cord
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April 2023 by Alexsis Fuson Green
We called Carriage Hills for their professional opinion on our pup and if we should bring him in to see them since it was after hours and no other vets were open. After establishing that it was best to head in they informed us up front what the exam cost was and that any additional treatment would accrue more charges.My husband brought our boy in and they provided him with some options on what to do for treatment, took some x-rays and also gave a couple injections to give him some comfort before we could take him to a different vet the following day. A lot of reviews complained of cost saying they are expensive but it’s an emergency vet clinic that operates for situations like this. The staff was very kind, understanding and professional.
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February 2023 by Danita R.
This past weekend, there was an unfortunate incident with my neighbors Husky. She started having seizures and I got her in from the rain and cold inside my home. Along with my daughter and my neighbors daughter we got her dry and tried to get her warmed up. I frantically call my Vet hospital, they were closed. I then tried 2 more, but thank goodness Carriage Hiils Animal Hospital was opened. We wrapped her tight and packed in my car abs off we went. The receptionist, doctors and attendants were kind, compassionate and informative during our 4 hour stay. I am so pleased with their service and recommend any and all fur parents to put them on speed dial for after hours and weekend emergencies. They kept the owner updated on Rosie's condition, the medications, prognosis and offered comfort. Due to the timing and continued seizures, she decided to let the puppy angels carry her to heaven. It was a hard decision for her to make and her daughter took it extremely hard. Please pray for Roxie and her family. We all shall miss her.
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January 2023 by Kia Scott
Such a friendly, loving staff! Our pup suffered internal bleeding and subsequent clotting. He had to be put down, but the staff was amazing. Our family was blessed to have them handle his homegoing...
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January 2023 by Joseph Ammons
Woke up to my cat, Max, dripping blood from his mouth on Christmas Eve. Carriage Hills wasn't the only option, but they were the only ones that seemed to care. Thanks to Dr. Joni and her incredible team of Healthcare professionals, Max is all patched up and my family can enjoy our holiday. Merry Christmas!
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December 2022 by Heidi Britnell
EXCELLENT!!! My baby girl got one end of this mean fish hook stuck through her tongue & lip last night. They got us in and out in under two hours (less than a people ER visit,) and took great care of my Precious!!!
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December 2022 by Terry Baker
Had a sick kitty over the holiday (bad UTI) but thankfully not blocked. We just moved here from Wisconsin so didn't have a regular vet yet. Hannah and Dayton were great getting us seen despite having 4 other emergencies ahead of us. Dr. Kitchens was wonderful!! Since our kitty wasn't blocked, she got us fixed up with meds and back home in a short time despite them being crazy busy. We really appreciate everyone here and this facility will be our new vet. Thank you all!
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December 2022 by Allison Trevor
I have taken Baby, my senior Chihuahua mix, to Carriage Hills twice now, and have had good experiences with both doctors we saw, Samantha Aldrich and Janet Doucet. Everyone on staff is very kind and professional, and the facilities seem very tidy. I purchased a care package with VCA and will be bringing Baby back regularly.
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December 2022 by Annette Harrison Hogan (AHarrisonH)
My Greta was in the 6th stage of heart disease and having trouble breathing. After a rough night of watching her struggling to breathe i called and Carriage Hills took us immediately. They were very compassionate and made that difficult moment as pleasant as possible. Thank you for helping me to say goodbye and allow Greta to finally rest in peace.
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September 2022 by A Harrison H (AHarrisonH)
My Greta was in the 6th stage of heart disease and having trouble breathing. After a rough night of watching her struggling to breathe i called and Carriage Hills took us immediately. They were very compassionate and made that difficult moment as pleasant as possible. Thank you for helping me to say goodbye and allow Greta to finally rest in peace.
