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March 2023 by Brianna Washington
bought a case from them and within a week it broke, took it back for an exchange and they were rude and said no and they could only give me a $2 discount like that was gone help me. Quality is awful and horrible customer service.
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April 2021 by L. Ronald Stabler
Been with them 7 plus yrs. No problems.
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April 2019 by Dixie Books
Basic service, selection, etc. Other kiosk in the mall was much more helpful.
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February 2019 by Ran F.
Crap service that is not even worth writing a review this long.
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February 2019 by James Gordan
They advertise theyre open when the mall is open but when my daughter and i got there to get her iphone x fixed last week the lights were off at 8:05pm. We decided to try the nice people by the food court and got excelent service at a great price. We were walking around the mall shopping and noticed the little sales associate who helped us spencers went into cellairis kiosk to do things on the computer. When my daughter asked if she worked there the girl smiled and said she works both places sometimes. Thats terrible buisness. According to the neighbors arou d this so call buisness they do this alot. You need people who are actually going to stay and work and focus on our phones and not be working 2 jobs at once! I recommend going to celebration in the mall by the food court. Super nice, knowledgeable, and they put 100% focus on you and your repair only.
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December 2018 by Destiny Theus
Jr is very professional with his work, very cool guy. Even if you stand by while he’s working on your phone he’s very entertaining. If you want your phone fixed I recommend coming here☺️
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December 2018 by Carlene Smith
Was very nervous at first about my screen repair but Jr was very excellent and knowledgeable. Knew his business and completed the job in a timely manner. Very pleased with his work!!
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November 2018 by Zander Loraine
Jay was super knowledgeable very upfront and honest about not only my iPhone but my husbands android. She broke down the entire repair process for us so we understood and gave us a great deal on my iPhone screen. We will definitely be back for my husbands phone and to get that awesome bundle deal they have going on. Best customer service I have ever had.
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November 2018 by bryan wise
They broke my phone. Lied about it then when I asked for a refund they said you signed a paper saying things could go wrong. Yes, but to not be able to use facial recognition on my iphoneX. That’s a big no go. Then on top of that they lied and said Apple couldn’t fix it either. I called Apple and they said they could fix it and indeed did fix it after I paid this horrrible company to fix it. Their prices are only 5 dollars cheaper that Apple. So if I was you go to Apple and fix it. They charged me 275 Apple charged me 280 and fixed it in one week. It took this place 3 and a half weeks to figure out that they didn’t know why they were doing. The lies. The time without the phone, the mismanagement of my device and the owner DAVID FAILS needs to reevaluate his processes. His employees do not know what they are doing....my experience sucked with them and I hope everyone uses another route to get there phone fixed.
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November 2018 by Tommie Marie TV
I love this place. I dropped my iPhone one too many times over the summer and Cellairis was able to replace my screen for a reasonable price! Recently I brought my iPhone in again because my screen wouldn’t turn on (I drop my phone a lot ). J.R. was able to get it back working without any cost to me involved. I left a tip because I was satisfied.
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February 2018 by Summer Jackson
My phone was shattered and nothing worked. I found myself at Cellairis and was greeted by JR. He did a great job fixing my phone and his customer service is superb! He treats you like a friend instead of just another customer. I would definitely recommend him to any of my friends. Let's not forget the great prices! -Summer J.
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February 2018 by AUGUST DAGEFORDE
I would defiantly recommend this place! J.R. is such a great employee and made sure I had to best service possible. Price was by far the best in the Montgomery area.
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February 2018 by Cassidy Jackson
J.R. did an amazing job helping me out with my brand new phone! He had outstanding customer service skills and helped me make a great choice on which phone case to choose. I would definitely recommend this place to anyone. Thank you, J.R.!
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February 2018 by Jada Matthews
Jr is very welcoming. He treats all customers as if he knows them. He doesn't require you to walk away from your phone. He is hilarious! And fast 👌🾠So when you need your phone fixed go straight to him! 😊🤞ðŸ¾
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January 2018 by Jordan D
My phone was fixed in no time very nice people! Not too expensive either. I recommend this place it's always great to have a nice friendly face willing to help and answer the million questions you usually have!!
