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December 2023 by Irene Moore
Terrible experience!!! If I could rate Champs in East Chase a ZERO I would.Looking at the past reviews, and what I experienced today, I don't see why the store is still open for business. Went to Champs 12/23/23 at 9:55 a.m, sign on the door showed store opening at 10a.m. There was a line of people waiting. We waited until 10:22 before we ever saw a worker inside the store, who finally let us in. Customer service was terrible!!! Person at the register left the security tag on the item I purchased, and I have to make an unnecessary trip back to the store to have it removed. I haven't shopped in Champs for over a year. I WILL NOT BE SHOPPING AT THIS LOCATION AGAIN. There are other stores that sell the same merchandise.
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February 2023 by Amayah E.
Took them forever to take out two pair of shows. So annoying, I don't know what could possibly take 15 minutes to go to the back to get shoes, there were only 2 more customers in the store.... Lol
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September 2022 by Summer Reynolds
Did not have in store what website said they had
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August 2022 by Jasmine Simpson
Chill atmosphere, very helpful
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May 2022 by big waves
took family in for some shoes the employees were hiding in back basicly everywhere but helping people so we walked out they seen us several times and ignored us will never be back here horrible customer service
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January 2022 by Kenneth Horne
Just purchase a pair of shoes at this location. A young lady in front of me used her military discount without showing her ID however they would not give me discount without showing mine even though I’d have IDme, navy fed and USAA. Guess I wasn’t as pretty as her. A male checked her out but I was checked out by a young lady.
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December 2021 by Samuel Tullis
Very informative!
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November 2021 by Lashunda Howard
The store manager is very unprofessional. I will NOT be shopping there anymore!!!!
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September 2021 by Rashad Moncrief
The staff was very helpful and courteous.
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July 2021 by Arnasia Knight
My god sister got some shoes from them tht was folded up lookin like hill
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December 2020 by keith hall
Cool staff, Helpful, Knowledgeable. DOPE kickz.
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August 2020 by Mark Berry
Service is always great
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August 2020 by Kee OnTop
Don’t know how to open doors on time having customers waiting outside until they feels like it’s time to open just very disappointed
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June 2020 by Christopher Reid
Very disappointed ordered shoes online to pick up next day employee say they weren't there track order it said shipped order closed tried to call for 5 days no-one never answered called today employee answered said my shoes been there the whole time took 7 days to pickup shoes won't be ordering online again
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December 2019 by Brandon & Jennifer Yates
I am very disappointed by my visit to this store. Online it showed that this location would be open until 10pm (12/28) and upon my arrival at 9:10, the store was locked and the salesman said they were closed and that the online documented times of operation was incorrect.
