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November 2023 by Keara McClain
Compass Storage on Troy Highway has exceptionally well customer service. I would like to give special props to Ms. Tanisha. She is very kind, courteous, and she listens very well. Never have I been in business with a company and they have tended to every need. Thank you Ms. Tanisha for being a great overall person and having great business ethics.
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November 2023 by Carl Birmingham
Tanisha is awesome she helped me with my transfer and it was quick and easy. She is turning this place around.
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October 2023 by young maine
Tanisha the new Gm is truly sent from heaven. She helped me with all my storage needs, very knowledgeable of her property. She was very kind and empathetic even though I was upset about finding the perfect unit.
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October 2023 by Bobby Henderson
Compass Self Storage on Troy Hwy Montgomery ,Al is a great facility and the units are very spacious for the price. The customer service is great and the premises is always clean an secure. I would highly recommend this facility.
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October 2023 by Shontaye Lee
Sonya was very helpful. She was patient, and did what needed to be done to assist me in my move. I had to add an additional unit and she was glad to help!
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October 2023 by Kiara Calhoun
Mr.Sonja was very helpful an polite my day was going bad until I came in contact with her definitely will refer family an friends
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October 2023 by Rifatul Islam (Rifatul Islam)
Tanisha Cole is best in the business. Everything was easy and smooth. Please come and ask for her.
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September 2023 by Brittany Garrett
Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth. Anytime I needed to speak with someone, they were very responsive, kind, and dligilent. Ms. Kanya (located at the Troy hwy office in Montgomery) is the GM and she provided top quality customer service - definiltely A+ in my book! We need more storage companies like this one.Kudos to the entire team!****Update**** - 9/14/2023This location is under new Management by Ms. Tanisha. The office is always responsive, and you're never on hold. She is quick with assisting me every time ( I no longer live in AL but I still have my storage at this facility.) 24/7 security makes me feel secure about my storage unit - a very helpful crew indeed. I can't wait to meet Tanisha and Justice in person!
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September 2023 by Clarence Mccoy Mccoy
Compass has a great GM now she was very knowledgeable and informative. She knows her property well.
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September 2023 by Francisco Hernandez Mayagoitia
Rented online pointless because I still had to go thru office and fill out paperwork by hand then to find out the unit I rented was not as advertised. The unit assigned was not high bay nor climate controlled
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September 2023 by T Myers
Everything went GREAT during signup. The manager on duty was so very nice and explained everything so well. She answered all my questions. Thank you so much!!! My storage unit is holding everything I need it too!
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August 2023 by Wendy Fife
Y’all need to give Justice a raise!!That poor girl was working alone, had 3 upset customers at the same time and she handled them all with patience and kindness. Always smiling, knowledgeable and you can tell she really cares about customer experience.Kudos to Justice!
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August 2023 by Rodriguez Stewart
Excellent Customer Service from Justice at front office , very knowledgeable and helpful. She worked with me and help me choose a unit that’s better for me . Thank you Justice , I highly recommend renting here .
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August 2023 by Vida Fernandez
Tanisha is awesome!!! Great customer service and helped me with everything I needed!! Price is very reasonable as well❤️
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August 2023 by Moses Lucy
Hey met Tanesha, it was a wonderful. Come rent if you need storage. Highly recommended