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January 2023 by Sabrina Cater
Tried to sell an Apple Watch I got from my friends and the lady had the nerve to tell me my watch was fake bc of my nylon wristband. Such ignorance u can get different types of bands for the watch and if it was fake how did your phone easily connect to it when she scanned the code on the watch. Like I said ignorance
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October 2022 by blancwhoreinballetstudio inkinshasha
Just same owner other place. People must avoid here
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June 2022 by Christy Thrasher
Best phone service I've ever had. I've always had great service and the employees there are awesome. Definitely wouldn't trade my service for any others.
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December 2021 by Alvina Anne Gipson
I give this rating because customer service is awful...need better training...
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February 2021 by Tiffany P
I had really great service
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November 2020 by Brad Taylor
I have been a loyal customer for 2 yrs now or at least pretty close to 2 yrs and when i ask about an upgrade in phones im told the only ones they have are really a step down but there are these . and these refers to the expensive phones. So im stuck. Also when i first opened my account my hotspot was awesome now its too slow for anything interesting. When i mention it it gets better for a few hrs then goes back to super mega ultra slow mode again and it takes forever to do anything at all . whats up with that cozbee? Im paying for premium service but im only getting the free sample... WHICH SUX. I mean no disrespect you ladies in the store are great i just need something that isnt incompatible with everything new or it doesnt support it.
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July 2020 by Charla M
They are slow! Bought a pair of wireless headphones for $50. The worker gave me a different brand of headphones than the ones that I wanted, they were $60. I tried to get the headphones switched out because the worker that switch the headphones didn’t give me the correct charger and they were malfunctioning. they only stayed charged for about 10 minutes after leaving them on the charger all day. I went back to get them replaced the store supervisor said she couldn’t do anything. I can pay the difference to get my charger but there was nothing else she could do about it.
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June 2020 by Camille Hawkins
Great service and cute phone cases.
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March 2020 by Daniella Valentina
worst place ever they sold me THREE messed up iPhones and now I cant get my money back or a replacement and I'm stuck with a stupid android
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February 2020 by Felicia Moseley
Very cheap phones
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January 2020 by Edwanna Mcneil
Super slow. Poor management. Only 1 person working on NYE (the week after Christmas). I’ve been waiting for an hour and still waiting. Only 3 customers in front of me, one of who walked out without being serviced, another waited for 3 hours (they were being helped when I walked in) and the other said she had been waiting 2 hours, she fell asleep ? 2 people came in after me and walked out. Too sad. Seems very unorganized. The attendant was nice but the wait is just horrible. This place will be my absolute last option from now own. If my daughter wasn’t spoiled I would’ve left 20 minutes after walking in.
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November 2019 by DeeDee Parker
The customer service suck I purchase a Bluetooth device on 11/01 at Cozbee in Prattville AL . When I connected the device to my phone it didn't work. So when I took it back they refuse to give me a refund and only would give me a in store credit. Before I leave the store to go to the ones on the Blvd she calls and inform them of the situation and let them know to expect me. She informed me that they had a better selection and that I can return it there. I go to the Cozbee on the Blvd in Montgomery I asked the sales person about a Bluetooth device that was in the case. She lied about the price( the price was written on the device). So I gave the credit to another customer and walked out the store. I WILL NOT BE SHOPPING WITH THEM AGAIN PISSED POOR SERVICE....
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October 2019 by Akanni Cox
They have great service at this location . The ladies that work there are gorgeous .
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October 2019 by Bella Uptown
Because of the great service you receive
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September 2019 by VINCENT CALHOUN
I had a phone that would not allow me to receive picture or video text. Took the phone to Cozbee Wireless and the representative fixed my phone for me. I was about to change phone service.
