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September 2023 by Scott Page
I went to Croniers to have a link removed from a watch that I bought at a different location. I asked the first man who looked at it how much he would charge to do this, he clearly stated 10 dollars, my companion heard it as well...the man gave my watch to another man who did the work. The watch was made to fit and the man said, "That will be 20 dollars," I told him the first guy said 10, he stated (very loudly) "Oh no, I'm pretty certain he said 20 and HE is an honest man...implying for all in the store to hear, that I was not being honest. ....I was a bit embarrassed so I paid what he said was the charge...and left before I lost my temper. It is NOT the 10 dollars...I thankfully am able to afford that...it was the loud implication that I was lying that lost Cronies a future customer...and anyone else who cares to hear how I was treated.
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August 2023 by Rhea Relf
Thank you Bill for helping my husband & I select the most beautiful wedding ring!I implore anyone who’s into great quality fine jewelry & appreciates AMAZING customer service to shop with Cronier’s Fine Jewelry on eastern blvd in Montgomery, AL.I thoroughly enjoyed my shopping experience & I believe you will too! 10/10
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March 2023 by brobi086
Great selection, service, and very fast on completing their work. Hours are 10-6 not 9-6.
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March 2023 by Peter Barrios
Opening time is 10am. NOT 9am.
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June 2022 by J ATL
Bill was awesome, very happy with his help. Will come here for all my Rolex needs when I’m in Alabama. Thanks again!
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November 2021 by Katie Beth McCarthy
My husband bought me the most beautiful black diamond solitaire!! We loved how friendly the staff was and how accommodating they were!!
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October 2021 by Jeff Ben
Did a exquisite job at helping me fix a sentimental chain in my possession. Best customer service I have ever experienced from any jewelry store. Point blank. Highly recommend. They will take care of you !!
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August 2021 by brad everhardt
Fantastic customer service. Hands down the best for fine jewelry and even watch repairs.
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March 2021 by Rita Tyson
One star is the least amount you can give, If I could give negative stars I would!!! I recently relocated here from out of State, I am bilingual , working for over 30 years with French Canadian citizens so I mistakenly spoke French when I entered into the establishment it was very apparent that the clerk was taken aback (when she made a negative comment) but then I begin to speak English, she was still very rude short and disrespectful! her unprofessional demeanor was unacceptable, I refused to patronize the establishment, I left and went to another jeweler(where I received Excellent service)never ever ever to return to Cronier’s again!!!
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October 2020 by Brad Nordstrom
Excellent customer service! I have purchased many things from them and could not be happier.
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August 2020 by Tanya Lund
very friendly staff. very helpful and had exactly what I was looking for at an extremely reasonable price. they will be my number one choice from now on for my jewelry needs.
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July 2020 by Shelby Lamkin
I won't go anywhere else!! My fiance purchased my engagement ring here, and while they have many beautiful new rings and designs, we chose an estate piece. It's perfect for my style and they had an amazing selection of unique rings to choose from! We are now working with them to find a wedding band for him and will be designing a wedding band for me to match my very unique engagement ring. They are such a wonderful, loving, and caring family-owned business and their quality and customer service is the best!!
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May 2020 by Willie White
They are grade A fine jewelry at a good honest price. The salesmen are very helpful they will always have my business.
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March 2020 by Breck Honea
I purchased a nice pen from Cronier's and was very pleased with the service and quality of the merchandise. I highly recommend Cronier's Fine Jewelry
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March 2020 by C.G. Lowery
Great family owned business with great values and customer service. I wouldn't take my business anywhere else.
