Cushion Source is a highly regarded company known for its quality products and excellent customer service. Customers appreciate that the cushions they receive match what they see online, with many noting the high quality of materials and workmanship. The company offers custom cushions, including oversized options, and delivers built-to-order products within a reasonable time frame, often even faster than expected. While some products are shipped from abroad, there is no indication that this impacts quality or service. Customers value the helpfulness of the staff, who communicate promptly, provide alternative fabric options if needed, and assist with any issues. In cases where mistakes occurred, such as cushions being sent with the wrong zipper placement, the company responded quickly with apologies and solutions, including replacements. The overall experience is described as five-star, with many customers feeling that Cushion Source puts customers first by providing beautiful, durable products and quick, attentive service. This company is highly recommended for those seeking custom cushions and a trustworthy business that prioritizes quality and customer satisfaction.
Excellent customer service, fast production and very well made!! Highly recommend!!
November 2023
cushions came earlier that expected and I am very happy with them. nice shade of green sunbrella.
November 2023
Good experience, good quality on the products. What you see and what you pay online is what you get. The products come from abroad, maybe I had expected to be manufactured onshore, but that was just my expectation, nobody said they were.
