Cushion Source is a highly regarded company known for its quality products and excellent customer service. Customers appreciate that the cushions they receive match what they see online, with many noting the high quality of materials and workmanship. The company offers custom cushions, including oversized options, and delivers built-to-order products within a reasonable time frame, often even faster than expected. While some products are shipped from abroad, there is no indication that this impacts quality or service. Customers value the helpfulness of the staff, who communicate promptly, provide alternative fabric options if needed, and assist with any issues. In cases where mistakes occurred, such as cushions being sent with the wrong zipper placement, the company responded quickly with apologies and solutions, including replacements. The overall experience is described as five-star, with many customers feeling that Cushion Source puts customers first by providing beautiful, durable products and quick, attentive service. This company is highly recommended for those seeking custom cushions and a trustworthy business that prioritizes quality and customer satisfaction.
I would highly recommend your company. Cushions are well made and exactly as ordered. One cushion cover arranged damaged (a fed ex issue). I was very impressed with the quick replacement you arranged, with no questions asked. That kind of service is rare today.
August 2026
Best quality money can buy on custom cushions. Pattern match was perfect.
August 2026
Professional job on the custom cushions we ordered for a glider that we redid for our porch. It turned out exactly as I had envisioned. Thanks so much for the help over the phone and the comfortable cushions.
