October 2023 by Ann T.
I have used this pharmacy for many years and been very pleased with their service, however, something terrible has happened to them in the past 6 - 10 months. First off, there is no pharmacists on duty a lot of the time, the pharmacy is completely closed, like today, or they do not answer their phone, and very importantly, the drive thru is never open. I was in so much pain 2 wks ago, I had to drag myself into the pharmacy just to get my pain meds that my dr had phoned in, because the drive in was closed, per usual. I mean, I could barely get in there. I asked them to transfer the prescription to another CVS that had a drive thru, they said they couldn't do that because it was a new script. REALLY? I wish I had never started with this CVS - I have been a great customer but they let me down. I must have a drug store that is dependable-that has a reliable pharmacy, a reliable telephone person that picks up the phone when it rings, and a drive thru window that is open all the time. My advise, as you can guess, do not use this CVS on Forest Ave.