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March 2024 by Danny Hidalgo
Customer service at best - at closing the person in charge did his best to serve us with 5 minutes of closing time. Other Dunkin donuts normally get grumpy and try to kick you out. This one time at the one located right off of Hwy 231 near TJMaxx was the best.
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January 2024 by Modesty Adams
Lady was sp helpful and her customer service was great!
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January 2024 by Rob Kelly
6 pm and the slug worker states there's no food because oven wasn't on. Also, not 1 donut in the place. Explained they had no more donuts. At 6 pm Tuesday, Jan 02, 2024.Parking: I had to pretend to buy something because there are no options for "place and employees suck".
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January 2024 by Grace Sexton
I sat at the second window for 12 minutes and watched the girl working eating the food and talking on her phone the entire time. It’s the McDonalds of coffee shops horrible.
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December 2023 by Heather Pauly
Bagel was toasted as a whole then they put the cream cheese in the bag. ? Way to go the extra mile.
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December 2023 by April Kelley
The Management here is horrible!!!
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November 2023 by Jay A.
I've gone to this location several times since it opened. When it first began, everything was on point and the employees were nice. They offered warm greetings with polite 'thank you's and great coffee. As the months have passed that is no longer the case, the employees don't say, "Welcome to Dunkin's, How can we help you?". Instead, it's an annoyed, "What would you like.", then a stern, "Drive up" and shove the food out the window with a quick, "Here you go." I even put in my request on the App in advance to pick it up and arrived exactly 20 minutes after making the order. After having to wait for my coffee and donuts to an empty store and no one else at the drive-thru, I felt as though I had disturbed the employee's nap time. As stated in the other reviews for Dunkin's of Montgomery, the donuts are dry and the coffee is bad. I can tell you exactly why the Coffee tastes bad too, it's because they aren't cleaning out their Pots/Carafes. You can tell because it has a burnt charcoal taste in every sip. As for the ambiance, I haven't stepped inside since they opened. Why would you even want to with drive thru service like that? I'm actually very disappointed it went to crap because the location is super convenient.
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November 2023 by Rob Waterman
One of the few things I miss from living up north...Dunkin tries here but it's not quite the
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November 2023 by Christine Riello
Don’t waste your time here. In need of new management. I’ve been to many DD in my lifetime since in from NY. Out of all the DD’s in Montgomery, this one on the Blvd has always disappointed me. Service has always been without a smile and with an attitude of why are you bothering me. If this store closed it would not be a loss. I plan to never go again after yesterdays experience of getting a cup covered in wet creamer. Again a forced thank you with no genuineness or smile. If I’m going to spend $5-8 on a drink, I want appreciation as I’ve also had to work hard to make my money and I want to spend it where I get good service. They need training in customer service. It’s more than just words, it’s ann attitude.
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October 2023 by hilda service
They served me burnt, day old hot coffee. Ridiculous.
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September 2023 by Kristin Smith
Gave me wrong drink then got an attitude and snatched the receipt from my
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August 2023 by Tara Smith
I had a refill cup so I decided to check out the location. I got a cup of hot coffee, it wasn't good. They forgot my creamer and I had to go back out to the Eastern Blvd to get some. The creamer didn't have a flavor or anything. I also ordered a powdered donut so I can check out the donuts. It was thick. The service was friendly even though they forgot the creamer. This isn't going to be a regular stop for me. I wanted to try them out. I didn't drink the coffee so I waisted my money. Cute shop.
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July 2023 by Zadie Landers
Mmmm good! Don't go if trying to loose weight!! Lol
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July 2023 by The Urban Woman
Always SLOW!
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June 2023 by Kelisha Smith
Early morning on eastern blvd is best.
