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November 2023 by Gloria Baker
This is my 3rd time renting space here. They have always been courteous and professional. Even with them experiencing technical challenges, they remained steadfast in making sure I was taken care of.
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November 2023 by Melvonnia Knight
Staff was very nice and friendly and patient with me , Ms. Melissa was very professional with her job.
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November 2023 by Alexis Mcdaniel
experience was great the workers are very nice and fast rental process I think this is the best place I've used yet !
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November 2023 by Beth Boswell
Best place in the tri-county area to store your stuff. Management is so friendly and so very helpful. She explained everything to me and answered any and all questions I had. Very nice and pleasant experience!
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November 2023 by Adryenne Woods
They are literally price gouging. My storage rental fee went from $157to $180! good way to treat a Laura customer that’s been with you for two years! Will soon remove my things from your building!
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November 2023 by amanda hodge
Shamar was great to work with! Great prices and the selling point for my selection of this location is the ability to drive into the building to unload/load.Update 10/23/2023: Visited the west south location this evening and the store Manager, Melissa is equally awesome. Great customer service is hard to encounter today in many establishments but I can truly say, the customers at this location are heard, valued and are always given top notch service.
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August 2023 by Cynthia Smith
I was really please with the customer service I received from extra storage. Melissa went above and beyond to help me locate the right size unit at the best price. She was very friendly and very very patient. She have a beautiful spirit for me as a customer, as well as, for her job.
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August 2023 by Ashley Oldham
I just began renting a unit here at Extra Space Storage but I'm already loving the facility. It is super clean and the employees are extra nice and very helpful.
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August 2023 by Chris Roach
Melissa went above and beyond my storage needs! Highly recommend! Very clean and secure facility.
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July 2023 by MsShiLady Hen
As most people know, moving can be stressful and difficult. But, having helpful people to help you out and make you happy to know you have that help. I had to store my things at this climate controlled storage at extra space . The place was clean and I had easy access to the unit with multiple carts to utilize and also have clean restrooms.The staff is friendly and helpful people that helped me to keep my life going throughout this move!Thanks again.
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June 2023 by Lorenzo D.
Kept our things dry, secured, and safe. We were out of state for a while and everything was kept untouched. The staff is also very accommodating.
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June 2023 by John Brasch
The Manager Melissa was very pleasant and personable. Her assistant I found to be nice and extremely helpful. Very good experience I will recommend to my friends
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May 2023 by Lindzey Katt
I was very pleased with my experience with extra space storage. The customer service was impeccable. I was greeted in a friendly and professional manner( with a handshake?…yes!). Also, I was given a tour of the available storage units. Then, I wasn’t rushed to make a decision or persuaded to chose . Overall, I’m extremely impressed and glad I decided to chose extra space storage for my storage needs. In addition, it was very quick and easy, in and done, in less than thirty minutes.
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May 2023 by Shay Thomas
David and his crew always provide the best customer service as well as problem-solving. You can go to them for just about any problem and they’ll help you resolve it. They are very professional and go above and beyond for their customers. Definitely wanted to show my gratitude for the amazing customer service that they keep providing. Thanks you guys
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May 2023 by Ladontae Lee
Ebony and Melissa Were Great! Excellent Customer Service, Very High Spirited And Helpful People! They Should Be The Face Of The Company! I Would Highly Recommend Extra Space Storage To More People Because Of Them!
