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November 2023 by derico jones
Love this. Place it’s clean easy to get in and out ,very secure nice location dependable the store manager was very helpful wit helping me find my unit & restroom ThankGod for that will definitely recommend and will definitely help promote
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November 2023 by JaQuita Robinson
I love the customer service as well as the atmosphere! I am so glad I chose this space simply because it most definitely meets my expectations!!
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November 2023 by EJ Hunter
Have great experience process was easy quick and overall efficient David is an excellent sales person / customer service rep --- friendly demeanor clear specifications on products offered and clear on the pricing made the whole process painless.
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November 2023 by Chantal Jones
I love Extra Space! My transfer process went perfect and David was a tremendous help! Would definitely recommend!
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September 2023 by Valerie Cain Owen
I rented a unit here recently and really enjoyed the interaction with the staff. They were very helpful and knowledgeable. I recommend this ExtraSpace for all your storage needs.
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September 2023 by Denisha Nichols
I called over the phone and got my storage unit , I get there and it’s a lock on the storage unit . I brought my stuff all the way in here , pregnant and tired just for a lock to be on it.
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September 2023 by J J
Negative 1 Star:I came back to give more details about their rate increases. They raised my unit $27/mo after just 3 months. For years I was at the Extra Space on Carmichael and it was great. I leave this location in a few short days and it isn't soon enough!--------'I don't care for this location. It is not the greatest part of town. Already had one incident in their parking lot that scared me. As a female, I don't feel comfortable going to this location by myself and would never go here after dark even with another person.The worst part is they raise prices every few months. Yes, many storage places do this, but based on the location, higher prices are not justified. Many of these places draw you in with a low introductory price, but quickly raise after you are in.The staff is helpful, but you do have to follow up often to get answers or resolve issues. Sometimes during the day, they also leave the locked/secured door wide open to the bays. Yes they have cameras, but you are paying insurance for them to let down barriers. Would insurance even pay if something were to happen when the doors were left open???
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September 2023 by Annie France
We had the best experience with David. He is very professional and went above and beyond to accommodate our military move. Definitely recommend!
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September 2023 by A
Mr. David provided exceptional customer service. The facilities are clean and well kept. I am happy to store my belongings here temporarily.
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August 2023 by Earnest C.
I believe is location is one of the newer facilities. The staff was friendly , and courteous. They also followed up on when I wanted to secure my unit without prompting.
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August 2023 by Carleta Hayes
My experience here was amazing!!! It started with the staff. They were very helpful, friendly, and respectful. It was very easy to rent my space online. The building was kept cool and very clean. Even the access code was simple to remember. I recommend 10/10??????
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June 2023 by Zhanndi Driver
I had a great experience. They were very helpful and nice. Customer service was great.
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June 2023 by Carlos Alvarado
Great customer service, if you’re looking for a storage unit, Alan is the one you need to talk to.
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May 2023 by Letitia Richardson
Ebony was very detailed, and friendly. I enjoyed doing business with her.
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May 2023 by Mary Padgett
Omg !! Ebony was extremely nice , professional, and caring . She was very knowledgeable and took care of my concerns and needs promptly . Extra storage is soooo lucky to have her !!
